Commercial P&C Underwriting Manager

TD•Montreal, QC

10d•Onsite

About The Position

TD Insurance, a part of TD Bank Group, one of Canada’s largest financial institutions, provides a wide range of products including credit protection, life, health, travel, home, and auto insurance. Serving over three million clients, its products and services are accessible online, over the phone, and through more than 1,000 TD Canada Trust branches. The company operates two main lines of business in Canada: General Insurance, which is a leading home and auto insurance provider and national leader in group insurance, and Life and Health, which is the top provider of critical illness and direct life and health insurance. TD Insurance is committed to fostering an inclusive and accessible environment, employing over 4,000 individuals across Canada. It offers a stable and dynamic work environment that values talent and professional development, aiming to provide rewarding careers. This Manager role reports to the Commercial Property and Casualty (P&C) Senior Manager Product and Underwriting Strategy. The primary objective of this position is to develop and execute business strategies to achieve premium and earnings goals, thereby contributing to overall business objectives. The ideal candidate should be customer and results-focused, possess a strong analytical interest, and demonstrate the ability to impact and influence within a dynamic and fast-paced environment.

Requirements

Strong critical thinking skills, financial acumen, and ability to synthesize large amounts of information into concise, actionable summaries for an executive audience.
7+ years General Insurance experience.
Commercial Insurance Underwriting, Wordings and Contract knowledge and experience.
Demonstrates excellent judgment and relationship building skills with a superior ability to make things happen with impact and influence and by nurturing key relationships.
Strong problem-solving skills and the ability to make fact-based recommendations in a timely manner.
Strong organization skills, with the ability to work in a fast-paced environment and manage multiple deadlines and priorities.
Advanced knowledge of and ability to gather market intelligence and conduct underwriting and wordings research, analysis and development.
Proven track record of highly developed critical thinking, analytical and problem-solving skills.
Excellent interpersonal communication skills (both written and verbal).
Self-motivated, team player with high energy and ability to work independently.

Responsibilities

Develop and maintain robust understanding of the Commercial P&C regulatory requirements, industry and customer trends, and competitive landscape.
Keep current on Commercial P&C emerging trends/developments and grow knowledge of the business, related tools, procedures and techniques.
Lead the end-to-end management of small business insurance Commercial P&C underwriting strategy and rules, monitor performance, identifying areas of opportunity, developing recommendations and driving changes to achieve business and financial objectives.
Develop an in-depth understanding of small business Commercial P&C underwriting strategy and rules and a solid understanding of customer segments, customer needs, competitive landscape and trends in the General Insurance industry to assist in identifying new business opportunities.
Drive the design and development of Commercial P&C new underwriting rules to achieve business objectives.
Refine Commercial P&C underwriting strategies through analysis of key business drivers and provide recommendations.
Solve complex problems with considerations to multiple constraints and variables and work with partners to develop solutions.
Lead Commercial P&C underwriting strategy and rules discussions and collaborating with multiple stakeholders in delivering day-to-day projects and initiatives.
Maintain a culture of risk management and control, supported by effective processes and guidelines in alignment with risk appetite.
Develop and maintain Commercial P&C insurance contract wordings, forms and endorsements as well as any supportive customer documentation, including their French versions in such a way that it enhances the end-to-end customer experience while achieving business objectives.
Support the development, implementation and understanding of training material related to Commercial P&C contracts if applicable.
Act as Subject Matter Expert for small business Commercial P&C underwriting strategy, rules and coverage wordings-related inquiries.
Build and maintain effective relationships with key internal stakeholders and/or external partners to develop new Commercial P&C product and services.
Provide Commercial P&C insurance contracts interpretation and coverage intention to various stakeholders across the organization.
Develop, maintain, and analyze Commercial P&C coverage comparisons with regulatory requirements, customer needs, market changes, industry standards or main competitors and propose insurance contract changes accordingly.