Commercial P&C Product Support Consultant (Hybrid)

TruStage•Madison, WI

16h•$93,100 - $139,700•Hybrid

About The Position

At TruStage, we’re on a mission to make a brighter financial future accessible to everyone. We put people first, and work hand in hand with employees and customers to create a diverse and inclusive environment. Passionate about building insurance and financial services solutions, we push the boundaries of what’s possible. We need you to help us shape what’s next. You’ll be encouraged to share your experiences, ideas and skills to help others take control of their financial future. Join a team that has received numerous awards for being a top place to work: TruStage awards and recognition. The Commercial P&C Solutions team is responsible for management and growth of our Commercial Property & Casualty insurance business. This position is responsible for the execution of strategic and functional activities for the team, including strategic initiatives and process improvement projects. This role will focus on identification, creation and implementation of product tools, processes and documentation. This role will lead appropriate cross functional teams to accomplish deliverables. This position will lead mid-level strategic and functional initiatives from initiation through implementation and stabilization by collaborating with business partners to define objectives, success measures, and roles and responsibilities. A Consultant provides advice with regards to strategy, management and operations as well as the structure of a business. They analyze and identify problems, research and collect data, prepare business proposals, manage projects and programs. They recommend solutions, utilizing knowledge of theory, principles or technology of specific discipline or field of specialization. Consults with client to ascertain define need or problem area plus determine scope of investigation required to obtain solution. Consultants analyze data to define solution and examine alternate methods as well.

Requirements

Bachelor’s degree in related field or equivalent work experience.
Commercial Property & Casualty insurance experience preferred
5+ years of relevant experience.
Demonstrated experience leading projects and initiatives requiring cross-functional collaboration, with proven skills in negotiating and influencing
Demonstrated experience in business process development, process improvement, documentation and change management
Analytical, problem-solving, planning, prioritization, and organizational skills
Agile learner – ability to quickly understand product and process and develop subject matter expertise
Ability to apply business strategy development concepts and strategy analysis models at the product/program level.
Ability to clearly communicate in a range of methods.

Responsibilities

Lead functional projects or represent the team on corporate initiatives
Create, maintain, and improve business process documentation and tools.
Coordinate change management for affected staff/partners, providing training and support.
Develops working relationships with members of the management team in successful attainment of business unit goals and objectives.
Possesses and maintains in-depth business knowledge of TruStage products and services, Business Unit strategic plans, and overall business operations.
Assemble and lead cross functional teams as needed to accomplish assigned project or business objective.
Identifies, creates and implements tools and processes that support product and service.
Research, analyze and collaborate with cross functional partners in recommending business capabilities and solutions
Provide support and input into product development/enhancements based upon marketplace acceptance, marketplace need, emerging directions and competitive environment.
Assists in the management of profit and loss for a product/program or for a component of large/complex product/program.
Execute product/program level strategy.