Commercial - Outside Technician II

Parrish Tire•Winston-Salem, NC
•Onsite

About The Position

Parrish Tire Company is seeking a skilled and dedicated Outside Technician II to join their team. This role involves providing tire service to customers, including fleet parking lots and emergency roadside calls. The ideal candidate enjoys hands-on work, problem-solving, and working outdoors, tackling various challenges and seeing the results of their work daily. Parrish Tire serves drivers, businesses, and commercial fleets with tires and service that help keep them moving, emphasizing safety, customer satisfaction, and teamwork.

Requirements

  • 3-5 years of experience as a roadside tire technician
  • Valid NC driver’s license
  • Clean driving record
  • Must become (TIA) Certified if not already
  • Dependable - Employee must be reliable, responsible and trustworthy, and complete all assigned obligations.
  • Attention to Detail - Employee must be thorough in completing tasks and must always be aware of potential safety issues.
  • Cooperation - Employee must be pleasant with others on the job and display a good-natured, cooperative attitude.
  • Integrity - Employee is required to be honest and ethical.
  • Self-Control - Employee is required to maintain composure, keep emotions in check, control anger, and avoid aggressive behavior regardless of circumstances.
  • Communication - Employee must provide courteous and clear written and verbal communication with customers and co-workers.

Responsibilities

  • Mount and dismount new/used and retreaded tires on heavy service equipment, passenger trucks and light duty trucks.
  • Perform tire maintenance on fleet trucks.
  • Maintain updated reports as needed on fleet accounts.
  • Balance tires utilizing appropriate equipment.
  • Communicate safety concerns, company vehicle issues and customer problems with service manager or store manager immediately.
  • Mount and dismounting of new/used customer wheels from customer fleets.
  • Responsible for various types of tire repairs.
  • Execute pre-designed service programs (Mounted Tire Program).
  • Understand customer base and profiles.
  • Responsible for daily safety pre-trip inspections on service truck.
  • Keep service truck and service area clean to maintain a safe work environment.
  • Responsible for following all safety regulations, processes and procedures required by Parrish Tire Company, TIA, OSHA and NCDOL.
  • Understand tire design and tread patterns.
  • Must be available 24 hours/day during scheduled on-call shift.
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