Commercial Operations Specialist

Corning•Phoenix, AZ

19d•Onsite

About The Position

The Commercial Support Specialist will serve as a central coordination point for maintaining clarity and alignment around customer sales order activity. This role supports the organization by ensuring order information remains accurate, visible, and well‑organized, while facilitating communication and collaboration across teams. Success in this position requires strong organizational skills, excellent communication, and the ability to work effectively to help keep operational and financial processes aligned with current order activity.

Requirements

Bachelor’s degree in Business, Operations, Supply Chain, Finance, or related field — or equivalent experience.
2+ years of experience in operations coordination, order management, project coordination, project management or commercial support.
Strong organizational skills and the ability to manage high volumes of rapid‑change information.
Excellent communication and follow‑through skills across multiple functions.
Detail‑oriented with strong documentation and tracking discipline.
Solid proficiency with Microsoft Office and general document management tools.

Nice To Haves

Familiarity with solar energy industry and manufacturing processes
Digital Fluency: Ability to learn and develop new tools, platforms, and dashboards
SAP experience a plus

Responsibilities

Support the organization by maintaining clear, accurate visibility into customer sales orders, ensuring updates and changes are communicated and reflected across teams.
Work closely with internal partners — including Planning, Finance, Production, Quality, and Logistics — to understand evolving order requirements and ensure alignment across business functions.
Track ongoing changes such as shipment progress, quantity updates, amendments, and other adjustments, ensuring stakeholders remain informed and records remain current.
Organize and maintain comprehensive documentation related to sales orders, updates, and key communications to support operational clarity and continuity.
Assist in identifying discrepancies or gaps in order information, coordinating with relevant teams to resolve issues and maintain accurate order status.
Collaborate across Commercial Operations and adjacent teams to support projects, ensuring timely follow‑through and smooth execution of operational activities.
Prepare or update internal materials—including summaries, trackers, reports, and order‑related briefs—that help teams understand current order status and upcoming actions.
Gather feedback and observations from daily order activity to help identify process improvements, highlight risks, and support refinements to Commercial Operations workflows.

Benefits

Company-wide bonuses and long-term incentives
Company matching contributions to your 401(k) savings plan of up to 4% of pay when you contribute at least 6% of pay.
Medical, dental, vision
Paid parental leave
Family building support
Fitness
Company-paid life insurance
Disability
Disease management programs
Paid time off
Employee Assistance Program (EAP)