Commercial Operations Specialist

The Dispatch•Washington, DC

2d•Hybrid

About The Position

The Dispatch is hiring a Commercial Operations Specialist to own the execution of our commercial partnerships. This is not a sales role. Once a partnership is signed, this person will own what comes next: campaign setup, creative and script workflow, delivery, reporting, and the day-to-day partner servicing that turns a first campaign into a renewal. Our commercial portfolio spans newsletter sponsorships, podcast advertising, SCOTUSblog, events, and more. Campaigns can range from one week to one year or longer, each with its own creative, schedule, delivery targets, and reporting requirements. Precision matters in this work, and it compounds. We’re looking for someone who can own it without day-to-day oversight—a well-organized candidate with a bias toward action who finds satisfaction in a well-built system and a quarter where nothing slipped. The role is based in Washington, D.C. (hybrid). This role benefits from close, in-person collaboration with our team, and we have a strong preference for candidates who can work from our office. We’ll consider exceptional remote candidates.

Requirements

Bachelor’s degree
One or two years in operations, campaign management, account coordination, project management, or a comparable detail-heavy role—ideally at a small or fast-moving organization.
Genuine comfort with detail work. A meaningful share of this job is precise, repetitive, and behind the scenes—and all of it is mission-critical.
The ability to hold many deadlines at once without dropping any of them, and to reset priorities when they shift.
A proactive, solutions-oriented approach. You’ll work closely with our team, but you’ll be trusted to run your book without close supervision.
Fluency with spreadsheets, and the ability to pick up new platforms quickly and on your own.
A client-focused instinct. Partners should come away feeling well served, and come back because of it.

Nice To Haves

Familiarity with podcast advertising, digital advertising, or event sponsorship
Hands-on experience with ad-serving, podcast-hosting, or campaign-management platforms

Responsibilities

Own the tracking systems that serve as the source of truth for active and upcoming campaigns
Maintain a live view of available inventory across our platforms, and flag conflicts early
Configure, launch, and quality-check campaigns in our advertising platforms
Monitor delivery, coordinating adjustments with internal teams and vendor partners
Turn partner talking points into clean, on-brand advertising copy, and manage it through review and approval
Review creative before it goes live for accuracy and brand-safety standards
Serve as the coordination point between partners, our internal team, and outside vendors
Monitor and evaluate partnership performance, providing regular insight and reporting to partners
Work with our finance team to reconcile campaign delivery against contracted commitments and prepare billing reports
Build post-campaign reporting that supports renewal conversations
Act as the primary contact for a defined book of partners, holding a high standard of service across the full partnership lifecycle: assets, timelines, logistics, approvals, scheduling, and wrap materials
Manage product and talent logistics for endorsement-based campaigns
Own and improve the processes, trackers, and tooling that keep all of the above running