Commercial Operations Specialist

The Dispatch•Washington, DC

4d•Onsite

About The Position

The Dispatch is hiring a Commercial Operations Specialist to own the execution of its commercial partnerships. This role is responsible for campaign setup, creative and script workflow, delivery, reporting, and day-to-day partner servicing. The commercial portfolio includes newsletter sponsorships, podcast advertising, SCOTUSblog, and events. The ideal candidate is well-organized, has a bias toward action, and finds satisfaction in a well-built system where nothing slips through the cracks.

Requirements

Bachelor's degree
One or two years in operations, campaign management, account coordination, project management, or a comparable detail-heavy role—ideally at a small or fast-moving organization.
Genuine comfort with detail work. A meaningful share of this job is precise, repetitive, and behind the scenes—and all of it is mission-critical.
The ability to hold many deadlines at once without dropping any of them, and to reset priorities when they shift.
A proactive, solutions-oriented approach. You’ll work closely with our team, but you’ll be trusted to run your book without close supervision.
Fluency with spreadsheets, and the ability to pick up new platforms quickly and on your own.
A client-focused instinct. Partners should come away feeling well served, and come back because of it.

Nice To Haves

Familiarity with podcast advertising, digital advertising, or event sponsorship
Hands-on experience with ad-serving, podcast-hosting, or campaign-management platforms

Responsibilities

Own the tracking systems that serve as the source of truth for active and upcoming campaigns.
Maintain a live view of available inventory across platforms and flag conflicts early.
Configure, launch, and quality-check campaigns in advertising platforms.
Monitor delivery, coordinating adjustments with internal teams and vendor partners.
Turn partner talking points into clean, on-brand advertising copy, and manage it through review and approval.
Review creative before it goes live for accuracy and brand-safety standards.
Serve as the coordination point between partners, the internal team, and outside vendors.
Monitor and evaluate partnership performance, providing regular insight and reporting to partners.
Work with the finance team to reconcile campaign delivery against contracted commitments and prepare billing reports.
Build post-campaign reporting that supports renewal conversations.
Act as the primary contact for a defined book of partners, holding a high standard of service across the full partnership lifecycle: assets, timelines, logistics, approvals, scheduling, and wrap materials.
Manage product and talent logistics for endorsement-based campaigns.
Own and improve the processes, trackers, and tooling that keep all of the above running.