Commercial Operations Manager - DC METRO

Guardian Service Industries•washington DC, DC

1d•$65,000•Onsite

About The Position

Guardian Service Industries is seeking a Commercial Janitorial Operations Manager to lead and oversee janitorial service delivery throughout the DC METRO Market. This role is responsible for managing field operations, supervising staff, ensuring quality control, and maintaining strong client relationships across multiple sites. The ideal candidate is a hands-on leader with deep expertise in commercial janitorial operations, including floor care, staffing, and union environments.

Requirements

Minimum 3+ years of supervisory experience in commercial janitorial operations
Strong working knowledge of janitorial services, including floor and carpet care
Experience in union environments preferred
Understanding of scheduling, inspections, material distribution, and payroll systems
Ability to read and interpret scopes of work and service specifications
Proficiency in Microsoft Excel and basic math skills
Strong written and verbal communication skills
Valid driver’s license required
Ability to work flexible hours, including weekends and emergency response
Ability to lift, carry, push, or pull 30+ pounds

Nice To Haves

Strong organizational and time management skills
Detail-oriented with the ability to prioritize multiple sites and responsibilities
Professional, flexible, and solutions-driven approach
Positive, team-oriented attitude
Spanish proficiency is a must
DC Area residency preferred

Responsibilities

Lead, train, and supervise janitorial teams across multiple commercial accounts
Oversee daily operations to ensure high-quality cleaning standards and client satisfaction
Develop, analyze, and adjust staffing plans and schedules to meet service requirements
Conduct regular site inspections and ensure compliance with company and safety standards
Measure and assess building spaces to support staffing models, cost controls, and service scope accuracy
Recommend and implement improvements to cleaning methods and operational efficiency
Manage union labor environments, including staffing, sectioning, and progressive discipline
Oversee floor care programs (stripping, waxing, carpet shampooing, etc.)
Ensure proper use, maintenance, and inventory of equipment and supplies
Utilize mobile technology (smartphone/tablet) for inspections and reporting
Respond to emergency situations, including weather events and facility issues
Execute special projects and additional assignments as needed