Commercial Operations Delivery Lead

Huntington National BankColumbus, OH
4dHybrid

About The Position

Position Summary: We are seeking a proactive and results-driven Delivery Leader to oversee the successful execution of strategic projects across the organization. This role requires a strong communicator and collaborator who can navigate complex organizational structures, engage the right stakeholders, and ensure timely delivery of initiatives. The ideal candidate will be a natural problem solver with a passion for driving outcomes and building cross-functional alignment and have a background in Commercial Loan Operations.

Requirements

  • 5 or more years of experience in commercial operations with program delivery, or operations roles such as operations leadership roles, Business Analyst support roles, product ownership, and/or other project delivery type roles.
  • Experience leading workstreams in large scale initiatives: Demonstrated role in enterprise level transformations, system implementations or operating model changes.
  • Experience with Commercial Loan Operations, processes, workflows, and dependencies across the lending lifecycle.

Nice To Haves

  • Proven ability to navigate complex organizations and influence without direct authority.
  • Exceptional communication and interpersonal skills , with the ability to tailor messaging to different audiences.
  • Strong organizational and time management skills; able to manage multiple priorities simultaneously.
  • Subject matter expertise around commercial loan operations support.
  • Knowledge of AFS or AFSVision, ACBS or other similar loan accounting applications.
  • Ability to work independently and collaboratively in a fast-paced environment.
  • Understanding of change management principles and experience guiding teams through organizational or process change.
  • Ability to interpret operational data and use insights to support delivery decisions or highlight risks and opportunities.

Responsibilities

  • Lead end-to-end delivery of projects, ensuring scope, timeline, and quality expectations are met.
  • Act as the central point of coordination across departments, pulling in the right resources and stakeholders to drive progress.
  • Develop and maintain detailed project plans, timelines, and status reports.
  • Facilitate regular project meetings, track action items, and ensure accountability across teams.
  • Communicate project updates, risks, and dependencies clearly to leadership and stakeholders.
  • Identify and resolve roadblocks, escalating issues when necessary to maintain momentum.
  • Build strong relationships across the organization to foster collaboration and trust.
  • Ensure alignment between project goals and broader business objectives.
  • Champion continuous improvement in delivery processes and team collaboration.
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