Commercial Operations Analyst
About The Position
We are looking for a Contract Operations Analyst who is intellectually curious, adaptable and analytical to join us in our Market Access and Affordability Team, based in our Atlanta office in Georgia, United States. This hybrid role (at least 40% of the time in office) is limited to 10% travel domestically. You are an individual contributor responsible for managing contract administration with significant financial and operational impact. You will focus on pricing accuracy, reimbursement resolution, and contract maintenance while driving process improvements and efficiency. You will process managed care rebates by analyzing large data sets against payor contracts , resolve discrepancies, support system enhancements, and implement initiatives across Market Access & Pricing as well as immunology and neurology business units to optimize revenue and strengthen relationships. Internally, you will work with your Contract Operations team, therapeutically aligned Business Units, Operations teams, as well as Sales, Finance, IT, Compliance, Legal, Marketing and Market Access. Externally, you will work with payors, pharmacy benefit managers (PBM’s) and external consultants and vendors.
Requirements
- 5+ Years of demonstrated success in analysis, reporting, forecasting, actuary, and modelling
- Bachelor's Degree in Marketing, Finance, Statistics, Healtncare Management or related field
Nice To Haves
- MBA or MHA
- 3 years of pharmaceutical experience in rebate processing, Managed Care, formulary validation or Operations
- Experience in healthcare industry with proven track record in Contracts and Pricing
- Experience in analyzing very large and complex data sets
- Process improvement experience
- Experience with Model N/Revitas, SAP, MS Office, Excel, PowerPoint, Access
Responsibilities
- Manage pricing accuracy, revenue optimization, and operational aspects of payor and PBM accounts.
- Analyze financial and operational data to identify discrepancies, resolve reimbursement discrepancies and prevent future occurrences.
- Create and maintain contracts, including pricing, membership, renewals, extensions, and cancellations.
- Collaborate with cross-functional teams (sales, finance, compliance, IT) to resolve complex issues and improve processes.
- Drive process improvement initiatives based on root cause analysis to enhance efficiency and accuracy.
- Build and maintain strong relationships with external stakeholders, including payors and PBMs.
- Partner with IT to troubleshoot system issues, perform UAT testing, and validate enhancements.
- Proactively monitor trends in reimbursement data and develop solutions to optimize operations.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
5,001-10,000 employees
