Commercial Manager

simsmetalm•North Haven, CT

1d•Onsite

About The Position

The Commercial Manager position represents Sims in the acquisition of scrap metal, including pricing of material, coordinating transportation, sourcing of scrap material, communicating with vendors, maintaining business relationships, negotiating payment terms, negotiating specification of materials, visiting suppliers, and coordinating with appropriate parties. Assist in special projects as required. This position requires working onsite daily for work at 234 Universal Dr, North Haven, CT 06473. Some travel may be required to visit vendors on an as-needed basis.

Requirements

Past scrap metal buying experience is necessary
The position requires "great" people skills.
Proficiency with MS Office
Ability to work in a team environment
Excellent time-management skills
Excellent communication skills, both oral and written
Strong cold-calling and follow-up skills
Excellent negotiating skills
Valid driver’s license
Positive credit history
A minimum of 3 years of experience in generating new business as a scrap metal buyer or sales role within the industrial sector.

Nice To Haves

College degree in business or marketing, desirable or equivalent business experience.

Responsibilities

Source scrap metal materials, negotiate the specification of materials, and negotiate payment terms.
Meet or exceed volume and margin goals as provided.
Assist Commercial Managers with meeting supplier needs at the facility, including but not limited to quality inspections and payments.
Interact with the operational personnel concerning the grading and quality of scrap delivered to the plant.
Exercise independent judgment in approving downgrades of materials in the yard.
Maintain full knowledge of processes and systems necessary to operate both ferrous and non-ferrous scales when needed.
Field inbound commercial calls to the facility. Respond to quote calls received in less than 30 minutes, or as soon as reasonably possible. Ensure another person meets this requirement when not available.
Maintain the content of facility scoreboards for customer content.
Cold call potential new suppliers and build a database to track the success of calls. The goal is to set up appointments and establish new accounts.
Establish new account relationships with potential suppliers, including visiting supplier locations to examine materials, quote prices, and coordinating with the transportation department to establish rates and pick-up schedules. Buyers will generally transition larger long-term accounts to a Commercial Manager once the relationships are established.
Plan and implement all marketing, outreach, and customer retention programs.
Conduct supplier surveys.
Coordinate customer appreciation events.
Manage resolution of customer complaints and concerns.
Monitor NMVTIS records to verify that customers are properly reporting the detailing of cars.
Oversee customer relations and retention at the facility, including but not limited to greeting customers, analyzing scrap materials for purchase, and authorizing overrides when appropriate.
Intervene as necessary to ensure that suppliers experience an appropriate “customer experience” at Sims Metal.
Stay current with industry trends.
Understand how regional markets affect global markets.
Stay current on federal, state, and local regulations regarding scrap metal recycling (e.g., scrap theft, motor vehicle laws, etc.) and coordinate the implementation of these regulations at the facility.
Gather appropriate information about the local market for raw materials, particularly about pricing trends, local projects, and other potential supply availability.
Perform other duties as assigned.