Commercial Loan Servicing Specialist

First Merchants Brand • Daleville, IN

10d

About The Position

First Merchants Bank is seeking a Commercial Loan Servicing Specialist to join our team! This position will perform a variety of maintenance and transactions to service and support Commercial Loans. Tasks are to be performed in a timely and accurate manner as deemed critical in accordance with Regulatory requirements and departmental procedures. To Be successful in this position, one should be flexible with regards to tasks assigned and be willing to learn multiple tasks as needed. As part of this role you will: Support the commercial loan sales team by extending the FMB mission through responsiveness to internal business partner phone calls, emails and other communication request methods in a professional, thorough, accurate and timely manner. Complete commercial loan maintenance submitted via Workflow or other authorized channels escalating the issue or resolution when necessary. Process loan transactions for payments, payoffs, exceptions, reversals, escrows, and corrections, etc. Provide backup support for department wire transfer processing, transaction entry approval, loan history research. Assist with testing Core Processing system enhancements. Participate in special projects as assigned from Manager.

Requirements

• High school diploma or equivalent (GED).
• Two (2) years of financial service, customer service, or related processing experience.

Nice To Haves

• Prior banking experience.
• Experience with Microsoft Outlook, Excel, and Word.

Responsibilities

• Support the commercial loan sales team by extending the FMB mission through responsiveness to internal business partner phone calls, emails and other communication request methods in a professional, thorough, accurate and timely manner.
• Complete commercial loan maintenance submitted via Workflow or other authorized channels escalating the issue or resolution when necessary.
• Process loan transactions for payments, payoffs, exceptions, reversals, escrows, and corrections, etc.
• Provide backup support for department wire transfer processing, transaction entry approval, loan history research.
• Assist with testing Core Processing system enhancements.
• Participate in special projects as assigned from Manager.

Benefits

• Base Pay PLUS Bonuses
• Medical, Dental and Vision Insurance
• 401k
• Health Savings and Flexible Spending Accounts
• Vacation/Sick Time
• Paid Holidays
• Paid Parental Leave
• Tuition Reimbursement
• Additional Benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees