Commercial Loan Servicing Specialist

Commerce Bank • Kansas City, MO

3h • Hybrid

About The Position

The main purpose of this job is to provide back-office operations support for commercial, business banking, and a variety of specialty lending products. This role involves completing preliminary reviews of loan submissions for regulatory and legal compliance, preparing loan documents, interpreting complex loan documents to set up loans on the loan accounting system, posting loan transactions, and providing account problem resolution. The specialist will also process complex loan accounting transactions, monitor and report on collateral, complete post-closing reviews, collaborate with internal and external partners, and create/update procedural manuals. Research and resolution of customer concerns are also key responsibilities.

Requirements

• Ability to analyze, interpret, and understand commercial loan and/or legal documentation with a high degree of accuracy
• Basic knowledge of commercial loan servicing databases and systems, including but not limited to Shaw, ELAR, Credit Stream, LaserPro, CAC, and Appian
• Basic knowledge of federal banking regulations, especially those related to commercial lending
• Motivated and organized self-starter with strong attention to detail and the ability to manage multiple priorities
• Inquisitive, agile, and strong team player with excellent written, verbal, and interpersonal communication skills
• Ability to remain adaptable and resilient to all situations with an optimistic outlook and cast a positive shadow that is aligned with our culture and Core Values
• Intermediate level proficiency with Microsoft Word, Excel, Teams, and Outlook
• Associate degree or equivalent combination of education and experience required
• 1+ years financial services experience required

Nice To Haves

• Bachelor’s degree preferred
• Commercial lending experience preferred

Responsibilities

• Complete a preliminary review of loan submissions to ensure regulatory and legal compliance
• Prepare loan documents in accordance with Commerce Bank’s credit policy
• Interpret complex loan documents to set loans up on the loan accounting system
• Post loan transactions and providing account problem resolution
• Process complex loan accounting transactions such as syndications and participations
• Provide ongoing monitoring and reporting of collateral securing commercial loans
• Complete a post-closing review to ensure all documents comply with regulatory requirements and Commerce Bank policy
• Collaborate with internal and external business partners to improve service levels
• Create or update procedural manuals and job aids as needed
• Provide research and resolution to customer concerns/issues
• Performing other duties as assigned

Benefits

• employer sponsored health, dental, and vision insurance
• 401(k)
• life insurance
• paid vacation
• paid personal time
• career development
• education assistance
• voluntary supplemental benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree