Commercial Loan Servicing Specialist III

Truist • Wilson, NC

1d • Onsite

About The Position

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Regular or Temporary:
Regular
Language Fluency: English (Required)
Work Shift:
1st shift (United States of America)
Please review the following job description:
JOB SUMMARY
Process, monitor, research, mitigate risks, and preserve the data integrity of the operational aspect and the credit documentation of the supported commercial lending portfolios by providing an exceptional level of quality, client service and efficiency.

Requirements

• Associate's Degree or work related experience, or equivalent education and related training
• Three years of banking or financial services experience, preferably in a high paced, high volume environment
• Detail oriented and proficient in basic computer applications such as Microsoft Office software products
• Knowledge of regulatory, external, and internal compliance requirements and guidelines
• Must be able to communicate effectively across multiple levels of lending personnel, including strong written and verbal communications
• Strong time management, problem solving, analytical and organizational skills
• Aptitude to read and interpret complex loan documents and loan structures
• Sound decision making skills that demonstrate flexibility, resourcefulness and the ability to work independently
• Demonstrates ability to work in an area governed by production standards, heavy workloads and critical deadlines

Nice To Haves

• A Bachelor's Degree
• Five years of previous banking or financial services experience

Responsibilities

• Receive workflow items, retrieve account information, and execute requests.
• Exceed consistently production and quality defined goals.
• Demonstrate a proficient knowledge of systems and processes while recognizing gaps, and maintaining a growth mindset.
• Assist with researching complex issues and provide innovative solutions.
• Resolve escalated issues.
• Develop positive communication and relationships with peers, partners, and external clients and support initiatives and other duties as assigned.
• Motivate, train, counsel, and encourage lower level teammate's consistency of operations.
• Recognize downstream implication of work performed and the impact on the success of the company.

Benefits

• medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan
• no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment
• 10 sick days (also prorated)
• paid holidays
• defined benefit pension plan
• restricted stock units
• a deferred compensation plan

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree