Commercial Loan Servicing Specialist 2

Huntington National Bank•Dallas, TX
•Hybrid

About The Position

We are seeking an experienced and analytical Operations Specialist to support the Commercial Loan Servicing (CLS) Specialty Servicing Group. This role supports a variety of specialty servicing segments and operational functions, requiring strong critical thinking, business acumen, and the ability to navigate complex servicing scenarios. The ideal candidate is a proactive problem-solver who understands commercial lending operations, can assess operational impacts and risks, and effectively partners with internal stakeholders to deliver high-quality client service and operational support.

Requirements

  • 2+ years of experience in Commercial Loan Operations, Loan Servicing, or a related banking environment.
  • Experience of commercial lending products and servicing processes.
  • Experience supporting specialty lending products or complex servicing functions preferred.

Nice To Haves

  • Experience with analytical and problem solving skills with the ability to assess operational impacts.
  • Strong communication and relationship management skills.
  • Ability to manage competing priorities in a fast-paced environment.
  • Self-motivated with a proven ability to learn new business lines and processes quickly.

Responsibilities

  • Support operational activities across specialty servicing portfolios, ensuring accuracy, timeliness, and adherence to established controls.
  • Analyze complex servicing requests and transactions to identify risks, impacts, and appropriate resolutions.
  • Partner with business partners and line of business leaders to support client needs and operational objectives.
  • Perform and review reconciliations and other activities supporting financial and operational integrity.
  • Evaluate non-routine transactions and exception scenarios using sound judgment and critical thinking.
  • Escalate issues appropriately and challenge requests when necessary to maintain operational controls.
  • Identify and implement process improvements that enhance efficiency, service quality, and risk management.
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