Commercial Loan Operations Compliance Administrator Sr.

Flagstar Bank•Hicksville, OH

2d•$25 - $39•Onsite

About The Position

The Senior Commercial Loan Operations Compliance Administrator plays a key clerical and administrative support role within the Commercial Loan Operations team. This position is responsible for managing loan documentation, preparing physical and digital loan files, coordinating document imaging, and supporting the overall workflow of the department. Unlike system-facing associates, this role does not require loan system entry but is critical in ensuring that the documentation and compliance components of commercial loans are well-organized and audit-ready.

Requirements

High School / High School Equivalency (GED, HiSET, TASC) / Foreign Equivalent; or equivalent combination of education and experience.
6+ Years experience in a large commercial bank or related financial institution.
Solid understanding of commercial loan servicing regulations
Ability to review and interpret loan documents and translate terms into accurate system entries.
Experience supporting regulatory or third-party exams
Proficient in Microsoft Excel and Word.
Excellent organizational, analytical, and communication skills.
Strong interpersonal and communication skills, with a team-first mindset.
Demonstrates a strong ability to build and maintain effective relationships with stakeholders by communicating clearly, engaging in proactive collaboration, and leveraging cross functional insights.
Aligns relationship building efforts with enterprise goals to accelerate performance and drive strategic results.
Builds trusted client relationships, whether internal or external, by identifying needs and delivering tailored solutions to enhance the overall client experience.
Fosters or supports a positive work culture and productive work environment, displaying importance of effective relationships with customers and stakeholders.

Nice To Haves

Undergraduate Degree (4 years or equivalent) (Business, Finance, Accounting, or related field)
Experience with loan syndications, participations, and intercompany transactions.

Responsibilities

Serve as a lead point of contact for internal and external audits, regulatory exams, and compliance testing related to commercial loan operations
Oversee the preparation, organization, and submission of audit and compliance documentation, ensuring accuracy and completeness
Analyze audit findings and coordinate remediation plans with appropriate operational teams
Develop, enhance, and maintain compliance tracking systems, audit response logs, and reporting tools
Review existing operational procedures to ensure alignment with current regulatory requirements and internal policies
Identify gaps or risks in current compliance processes and recommend improvements or controls
Partner with Legal, Risk, and Compliance departments to interpret regulatory changes and guide implementation across operations
Train and mentor junior compliance staff on documentation standards, audit processes, and compliance protocols
Participate in cross-functional projects related to regulatory readiness, operational risk, and policy updates
Prepare and validate regulatory reporting for CRA, HMDA, Flood and SBA to ensure accuracy, compliance and timely submission.
Performs special projects, and additional duties and responsibilities as required.
Consistently adheres to regulatory and compliance policies and standards linked to the job as listed and complete required compliance trainings.
Accountable to maintain compliance with applicable federal, state and local laws and regulations.