Sr. Commercial Loan Administrator
About The Position
Acts as a primary liaison with Commercial customers during all phases of onboarding a new banking relationship. Manages and monitors existing Commercial customer relationships on an ongoing, day-to-day, and transactional basis, working in close partnership with the business unit and other departments throughout the bank. This role is considered a subject matter expert related to required processes and requirements needed to provide an exceptional customer experience. The Commercial Loan Administrator partners with the Commercial Relationship Team to obtain and review information required for underwriting, documentation, and closing of C&I (Commercial & Industrial), construction, and term loans that are complex in nature, as well as all deposit accounts and other services. This role involves setting up, processing, and monitoring documents and files for package completion to meet specifications of a customer request and adherence to regulatory requirements. The administrator independently prepares data input sheets and provides required information for customer relationships to be boarded on the bank's servicing system(s). They maintain files with all required documentation for third-party review and prepare files for timely audits. The role requires working with attorneys and other financial or legal resources to negotiate accurate documents to fully protect the financial institution’s interests in the credit relationship. Setting up and monitoring loan and financial ticklers to ensure accuracy and timeliness is crucial, as is ensuring all closing conditions are met and loans are closed within time frames, working directly with the customer. The administrator reviews and resolves a variety of customer problems/issues regarding bank products and services and facilitates processing of customer account maintenance and advance requests. Responsibilities also include GL Certification, which involves research, balancing, and certification. Analyzing property and liability insurance, title policy including title exceptions, and UCC searches to ensure compliance with bank policy and procedure is also a key function. The role requires demonstrating compliance with all bank regulations for assigned job functions and applying this knowledge to designated job responsibilities, keeping up-to-date on regulation changes. Following all Bank policies and procedures, compliance regulations, and completing all required annual or job-specific training is mandatory. Maintaining a working knowledge of the Bank's written policies and procedures regarding Bank Secrecy Act, Regulation CC, Regulation E, Bank Security, and other applicable regulations is essential. The role may involve coaching, mentoring, or training others and teaching coursework as a subject matter expert. The administrator is expected to actively learn, demonstrate, and foster the Columbia corporate culture in all actions and words, take personal initiative, and be a positive example for others. Embracing the vision to become the “Business Bank of Choice” is also a key expectation. Other duties may be assigned.
Requirements
- More than 10 years — banking, loan administration and documentation experience (Required)
- H.S. Diploma/GED (preferred)
- Bachelor's Degree in business, finance or related discipline (preferred)
- Must possess the highest level of specialized experience and knowledge of the commercial department/function and proficiency in preparing complicated reports and/or documents.
- Solid loan administration experience with knowledge of complex lending structures, letters of credit, borrower-based lending, multi-phased construction and multiple collateral properties.
- Must have knowledge in real estate construction draw analysis, reconciliation and disbursement.
- Demonstrated ability to analyze title insurance commitment reports including title exceptions and prepares title/escrow instructions.
- Proven analytical and problem-solving skills.
- Ability to provide backup to manager and provide direction to other associates as needed or requested by manager.
- Strong written and verbal communication skills.
- Ability to work effectively with individuals and groups across the company to manage internal and external customer relationships.
- Proficiency with personal computers and related software packages such as Word and Excel, and other business machines.
Responsibilities
- Acts as a primary liaison with Commercial customers during all phases of onboarding a new banking relationship.
- Manages and monitors existing Commercial customer relationships on an ongoing, day-to-day, and transactional basis.
- Partners with the Commercial Relationship Team to obtain and review information required for underwriting, documentation, and closing of C&I, construction, and term loans.
- Sets up, processes, and monitors documents and files for package completion to meet specifications of a customer request and adherence to regulatory requirements.
- Independently prepares data input sheets and provides required information for customer relationships to be boarded on the bank's servicing system(s).
- Maintains files with all required documentation for third-party review and prepares files for timely audits.
- Works with attorneys and other financial or legal resources to negotiate accurate documents to fully protect the financial institution’s interests in the credit relationship.
- Sets up and monitors loan and financial ticklers to ensure accuracy and timeliness.
- Ensures all closing conditions are met and loans are closed within time frames.
- Works directly with the customer.
- Reviews and resolves a variety of customer problems/issues regarding bank products and services.
- Facilitates processing of customer account maintenance and advance requests.
- Responsible for GL Certification which includes research, balancing and certification.
- Analyzes property and liability insurance, title policy including title exceptions and UCC searches to ensure compliance with bank policy and procedure.
- Demonstrates compliance with all bank regulations for assigned job function and applies to designated job responsibilities.
- Keeps up to date on regulation changes.
- Follows all Bank policies and procedures, compliance regulations, and completes all required annual or job-specific training.
- Maintains a working knowledge of Bank's written policies and procedures regarding Bank Secrecy Act, Regulation CC, Regulation E, Bank Security and other regulations as applicable.
- May be asked to coach, mentor, or train others and teach coursework as subject matter expert.
- Actively learns, demonstrates, and fosters the Columbia corporate culture in all actions and words.
- Takes personal initiative and is a positive example for others to emulate.
- Embraces our vision to become “Business Bank of Choice”.
- May perform other duties as assigned.
Benefits
- competitive total rewards package
- base wages
- comprehensive benefits
- eligible associates comprehensive healthcare coverage (medical, dental, and vision plans)
- 401(k)-retirement savings plan with employer match for qualifying associate contributions
- employee assistance program
- life insurance
- disability insurance
- tuition assistance
- mental health resources
- identity theft protection
- legal support
- auto and home insurance
- pet insurance
- access to an online discount marketplace
- paid vacation
- sick days
- volunteer days
- holidays
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
Associate degree
