Commercial Lines Underwriting Assistant

Merchants • Bedford, NH

3d • Hybrid

About The Position

Merchants Insurance Group, a leading Property and Casualty Insurer in the Northeast, is seeking a Commercial Lines Underwriting Assistant for its Commercial Lines Underwriting team in Bedford, New Hampshire. This role involves setting up new business, quotes, renewals, and endorsements in the company's policy writing system. Merchants Insurance Group is recognized for its financial strength (A- rated by A.M. Best) and is a consistent recipient of employer and performance awards. The position offers a hybrid work schedule, requiring two days per week in the office, including a mandatory Wednesday Team Day, with flexibility for remote or in-office work on other days to promote collaboration and work-life balance.

Requirements

• High school diploma or equivalent work experience.
• 1 plus years’ work experience in an Insurance Company or Agency.
• Prior experience in insurance rating and knowledge of insurance terms.
• Excellent communication and customer service skills.
• Computer experience including Microsoft Word experience.

Nice To Haves

• ImageRight knowledge is a plus.

Responsibilities

• Responds to inquiries from agents regarding policy ratings and billing status.
• Updates rating information, verifies policy information, and works with the underwriting team to meet service standards and company goals.
• Reviews loss control surveys to verify policy exposures for proper rating.
• Assists in the achievement of commercial lines loss ratio objectives for the assigned territory.
• Assists in the achievement of commercial lines production goals for the assigned territory.

Benefits

• Welcoming and positive work environment.
• Colleague Appreciation Events.
• Flexible work arrangements, including flex scheduling and summer hours.
• Hybrid work schedule.
• Competitive pay scale.
• Generous paid time off package.
• Health, Dental, Vision, Life Insurance, Short Term Disability,
• 401(k) employer match amount is 100% up to 6% of your annual contributions.
• Outstanding company bonus program.
• Tuition Reimbursement.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED