About The Position

Pennsylvania Lumbermens Mutual Insurance is hiring a Commercial Lines Underwriter/Senior Commercial Lines Underwriter in its Underwriting Department. The position reports to the Underwriting Manager and works with Field Representatives to produce and retain profitable underwriting accounts. The role receives functional policy direction and guidelines from the Manager or Assistant Vice President and operates within underwriting management’s established policies and guidelines. It may provide work direction to Commercial Lines Underwriting Assistants or Operations personnel as required, but does not supervise them. The underwriter evaluates new business, renewals, and endorsements; assesses risk acceptability, classification, pricing, financial condition, losses, coverage, and policy construction; and coordinates with brokers, Field Representatives, management, and reinsurers. The role uses location-specific catastrophe modeling and may obtain technical, financial, motor vehicle, or other information needed to assess risk. It also handles follow-up and service tasks within stated timelines, including processing quotations by brokers’ requested dates, renewals at least 30 days before their effective dates when information is available, endorsements within 10 days, mail within 72 hours, and telephone calls on the day received.

Requirements

  • Bachelor’s degree in Risk Management and Insurance, or equivalent relevant experience.
  • Six or more years of demonstrated multi-line underwriting experience in a similar environment.
  • Understanding of and ability to apply underwriting processes to potential and current risks.
  • Ability to analyze financial stability and determine client liquidity.
  • Detailed understanding and current knowledge of commercial coverages and policy forms.
  • Good understanding of commercial rating techniques.
  • Knowledge of the reinsurance marketplace, including facultative and treaty reinsurance.
  • Good understanding of policy construction detail.
  • Knowledge of catastrophe management tools and exposure at both individual-account and book levels.
  • Strong organizational skills and ability to handle a large workload.
  • Strong oral and written communication skills.
  • Strong negotiation skills.
  • Basic understanding of the insurance industry and sales process.
  • Ability to work in a team environment and build and manage relationships with clients and fellow employees.
  • Ability to identify and solve complex problems.

Nice To Haves

  • Professional designation of CPCU or equivalent, such as ARM, CIC, or AU.

Responsibilities

  • Review applications for class and risk acceptability, completeness, and classification accuracy; request additional information when appropriate.
  • Review financial statements or Dunn & Bradstreet reports to assess client liquidity and financial stability.
  • Coordinate pricing with brokers and Field Representatives, including expiring and target prices, competition, and broker commitment to place the account.
  • Develop underwriting information needed to assess risks, including loss, technical service, financial, and motor vehicle information; arrange tentative or subject-to quotations when appropriate.
  • Run location-specific catastrophe models using JLT’s CATography software.
  • Secure reinsurance quotations when needed and coordinate quotation release with the Field Representative.
  • Diary quotations for broker follow-up and process them by the broker’s stated need-by date.
  • Refer risks exceeding underwriting authority to the Underwriting Manager with a recommended handling action.
  • Review renewal files for completeness and obtain missing or incomplete information as needed.
  • Contact brokers and implement the renewal retention program.
  • Analyze losses and evaluate Technical Service information, including outstanding recommendations.
  • Decide whether to renew or non-renew accounts and determine renewal pricing, coverage changes, and other terms in light of loss experience and frequency or severity trends.
  • Confirm policy construction details and involve the Underwriting Manager as appropriate.
  • Process renewals at least 30 days before the effective date unless the broker or insured delays processing by withholding information.
  • Review endorsement requests for completeness and acceptability, consider pricing, and process requests within 10 days of receipt.
  • Verify driver lists, order and review motor vehicle reports, and ensure compliance with the Fair Credit Reporting Act.
  • Develop and underwrite detailed loss information, follow up for supporting documentation after binding when applicable, and consider loss trends and appropriate controls.
  • Ensure appropriate forms are included on contracts.
  • Review and handle mail within 72 hours of receipt and respond to telephone calls the same day.
  • Communicate promptly when a commitment cannot be met, explaining the reason and providing a new target date.
  • Provide work direction to underwriting assistant or operations personnel as required, without supervising them.

Benefits

  • Medical insurance coverage.
  • Dental insurance coverage.
  • Vision insurance coverage.
  • Life insurance coverage.
  • Tuition reimbursement.
  • Company pays 100% for job-related licensing, courses, and Institutes testing.
  • 401(k) with an employer match of up to 6%.
  • Company-provided 401(k) bonus of an additional 3–5%.
  • Company-wide bonuses.
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