Commercial Lines Producer

Cross Insurance•Laconia, NH

About The Position

The Cross Family of Agencies welcomes you. We need your talent and expertise. Position Title: Commercial Lines Account Executive Position Summary: The Commercial Account Executive will lead new sales initiatives, interact with existing & potential clients on a day-to-day basis, solicit commercial prospects, and implement creative solutions and revenue generating plans. Family Owned From starting at the kitchen table of Woodrow Cross, to becoming one of the largest insurance providers in New England, we’ve grown rapidly over the past 65 years. We’ve still held on to our core values of integrity, hard work, and dedication, and are still privately held. Our offices inspire a culture of community by supporting causes they stand behind. From fundraising for local food banks, to volunteering at after school programs, we’re proud of the many ways our offices find to give back. Initiatives vary from branch to branch to better serve the individual communities they are located in.

Requirements

Education – Bachelor’s Degree or equivalent experience.
Advanced knowledge of Microsoft Office Suite and understanding of social media platforms.
Proven track record of B2B selling and production.
Strong customer service skills and communication skills (both verbal and written).
Valid driver's license and reliable vehicle.
3+ Years Commercial Sales experience

Responsibilities

Primarily generate Commercial Lines leads and sales for the company.
Regularly connect with appropriate business contacts for potential opportunities and increase sales on existing business.
Contribute to brokerage revenue goals by promoting and selling insurance products and services
Provide a high level of customer service to all clients whether on the phone, in person, via email or written correspondence
Assess client needs and provide advice on appropriate coverage levels and products.
Respond to telephone calls and correspondence from existing or potential customers in a timely manner
Provide all customers with the appropriate products to mitigate risks and maintain a profitable book of business.
Respond to customer complaints and resolve matters in an exemplary manner.
Provide after-sales customer service and maintain contact with customers, periodically reviewing their needs and updating their files.
Leveraging our CSR platform for referral / lead purposes.
Attend continuing industry training programs as well as obtain necessary designations.