Commercial Lines Producer

Brown & Brown Insurance • Bend, OR

78d

About The Position

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking a Commercial Lines Producer to join our growing team in Bend, OR! Commercial Lines Producers report to the Office Leader, Vice President, or individual whose responsibility are in the sales and renewal of business and defined as “producer” by participation in the TOP GUN program. Producers receive sales goals and objectives while operating within Brown & Brown quality control procedures. Compensation can consist of commission in addition to base salary, at the Office’s discretion. Business is primarily conducted outside of the physical location of the branch or office. How You Will Contribute: Promote the growth of BBNW through the sale of new accounts Develop and pursue cross-selling opportunities in concert with the Customer Account Managers Build, expand, and solidify relationships with the customers at all levels within the company and lead appropriate resources to address the customer’s needs, including risk and the identification and resolutions of underwriting or policy issues Obtain prospects and actively pursue and create interest by making telephone calls, writing letters, or through personal visits Maintain and actively work a database of active prospects by identifying business needs and proposing company products and services Monitor level of customer service and assist with claim issues as needed Handle and resolve customer complaints and problems Encourage and coordinate teamwork and communication among those who service customers Set regularly scheduled meeting on a frequency that is appropriate for each customer Assist the Customer Account Managers with the collection of receivables Keep current on marketplace changes and inform customer as necessary Become significantly involved and future develop expertise in declared sector or market area by networking and participating in professional development activities

Requirements

• Must have, or obtain within 6 months, current Property and Casualty License in all required states
• Basic understanding of insurance and business terminology
• Highly competitive with a strong desire to succeed
• Fluent with Microsoft Windows, Office 365, Word, and Excel
• AMS360 experience or skills to learn software program at an accelerated ability
• Exceptional telephone demeanor with above average empathy, able to read the subtleties of non-verbal communication, and respond accordingly
• Must have excellent customer service and interpersonal skills
• Strong, consistent, and assertive communication skills
• Maintain a high level of confidentiality with high energy and ability to work effectively at a fast pace
• Acceptable results of a Motor Vehicle Record report at the time of hire and periodically thereafter, and maintenance of minimum acceptable insurance coverages are a requirement of this position

Nice To Haves

• Bachelor’s Degree (BA/BS) in business or financial related field is preferred, other combination of work and/or education will be considered

Responsibilities

• Promote the growth of BBNW through the sale of new accounts
• Develop and pursue cross-selling opportunities in concert with the Customer Account Managers
• Build, expand, and solidify relationships with the customers at all levels within the company and lead appropriate resources to address the customer’s needs, including risk and the identification and resolutions of underwriting or policy issues
• Obtain prospects and actively pursue and create interest by making telephone calls, writing letters, or through personal visits
• Maintain and actively work a database of active prospects by identifying business needs and proposing company products and services
• Monitor level of customer service and assist with claim issues as needed
• Handle and resolve customer complaints and problems
• Encourage and coordinate teamwork and communication among those who service customers
• Set regularly scheduled meeting on a frequency that is appropriate for each customer
• Assist the Customer Account Managers with the collection of receivables
• Keep current on marketplace changes and inform customer as necessary
• Become significantly involved and future develop expertise in declared sector or market area by networking and participating in professional development activities

Benefits

• Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
• Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
• Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
• Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level