Commercial Lines Processor

Mechanics Cooperative Bank•Pittsfield, MA
•$20 - $26•Onsite

About The Position

The Commercial Lines Processor will compile, verify accuracy and maintain accurate and timely processing of insurance information in Company and in-house computer database(s). Maintaining complete and accurate company files.

Requirements

  • High School Diploma.
  • Understanding of insurance work methods and procedures.
  • 2 years of insurance experience.
  • Ability to verbally effectively present information to clients, company and agency staff.
  • Ability to be self-motivated, provide problem-solving capabilities and prioritize multiple tasks.
  • Commitment to the company’s culture and established service standards.
  • Ability to deal with and show discretion in confidential matters.
  • 25% availability to travel outside of 25-mile radius and report to any office.
  • Ability to sit, drive, bend, answer the phone, and perform computer input

Responsibilities

  • Track and organize incoming renewal processing (edocs, hard copies, emails, etc.)
  • Verify that all processing and renewal verification is handled in a timely fashion.
  • Review completed & downloaded data for deficiencies or errors.
  • Resolve deficiencies by using standard procedures or returning incomplete documents to appropriate AM for resolution.
  • Maintain data entry requirements by following data program techniques and procedures.
  • Issue Termination letter for accounts when processing policy cancellation for non-payments
  • Mail or email renewal policies to clients as appropriate
  • Assist bookkeeping department, as needed, with agency billing or updates to direct bill items.
  • Any other duties which are required by management
  • Contribute to team effort by handling all renewal processing within the required time frame
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