Commercial Lines Manager

Hub International Insurance•Wilmington, MA

2d•Hybrid

About The Position

At HUB International, we’re more than just an insurance brokerage firm — we’re a thriving community of entrepreneurs driven by purpose and passion. Every day, we help individuals, families, and businesses protect what matters most by providing a broad array of insurance, retirement, and wealth management products and services. But we don’t stop there — we also invest deeply in our people. Here, your career is in your hands. You’ll be empowered to learn, grow, and truly make an impact. Whether you're supporting a local business or helping a national client navigate complex risk, you’ll be backed by the strength of a global firm and the heart of a regional team. As one of the world’s largest insurance brokers — and a proud Stevie Award-winning workplace — HUB offers a unique blend of big-company resources and entrepreneurial spirit. With over 20,000 professionals across 570+ offices in North America, we bring together industry-leading technology, a strong culture of collaboration, and centers of excellence that fuel innovation. Explore your future with HUB International. Let’s grow together. If you're ready to be part of a company where your voice matters, your work has purpose, and your potential has no limits — HUB is the place for you. We are looking for a Commercial Lines Manager to join our team on a Hybrid work schedule.

Requirements

Five years commercial lines insurance experience.
Experience supervising a commercial accounts team.
Thorough knowledge of commercial lines coverages and markets.
Producer’s license.
Experience with Microsoft Office products.
Excellent organizational, interpersonal, communication skills and ability to work in a team environment.
High school or equivalent

Responsibilities

Oversee the daily operation of the department, by setting objectives, planning, organizing, and coordinating with other departments.
Supervise services of the department within the accepted principles and practices of the insurance community, with primary responsibility for effective account services and the development of new and existing accounts.
Supervise and direct department personnel including training, motivation, performance appraisal and salary recommendation.
Responsible for recommending the hiring or dismissal of personnel within the department.
Assign accounts and work assignments to department personnel and provide assistance with the servicing of accounts.
Provide technical knowledge and expertise to department personnel regarding appropriate coverage.
Coordinate the handling and servicing of accounts with the Producer.
Review and analyze renewal and cancellation trends as related to EBITA goals and objectives.
Handle and service assigned commercial accounts of high complexity.
Assist customers and make suggestions for appropriate coverage.
Develop new business from existing accounts and assigned leads and contribute to meeting departmental production goals.
Prepare applications for submission to the Marketing/Underwriting Department regarding new and renewal coverage.
Negotiate with marketing/underwriting personnel regarding the pricing and coverage of policies.
Oversee the administrative claims process for accounts assigned to the department.
Oversee the collection of premiums due for accounts assigned to the department.
Oversee and implement a quality control review process to assure the production of quality work and the provision of excellent customer service.