Commercial Lines Client Advisor

Houchens Insurance Group Inc.Elizabethtown, KY

About The Position

Analyzes and answers requests by mail, telephone, or in person from policyholders or internal production and marketing personnel for information concerning insurance policies by performing the following duties. Provides daily service to and builds relationships with clients by managing phone calls and emails in a timely manner and attending meetings. Markets groups with under $10,000 in revenue and no affiliation with a larger account, preparing formal renewal presentations. This role also involves teamwork and determination.

Requirements

  • At least seven years related insurance experience and/or training, preferably handling multi-line, large commercial accounts or equivalent combination of education and experience.
  • Must hold applicable state insurance license or have the ability to obtain such within 90 days of employment.
  • Must be able to obtain insurance designations as set forth by the organization’s education plan.
  • Ability to read, analyze, and interpret the most complex documents, such as insurance policies.
  • Ability to respond effectively to inquiries or service issues from company personnel and/or clients.
  • Ability to speak and represent the company effectively before groups of customers.
  • Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages.

Responsibilities

  • Provides daily service to and builds relationships with clients by managing phone calls and emails in a timely manner and attending meetings.
  • Markets groups with under $10,000 in revenue and no affiliation with a larger account, preparing formal renewal presentations.
  • Teamwork
  • Determination

Benefits

  • Unlimited growth based on your performance.
  • Ownership in the company in the form of stock via the Houchens Industries ESOP, the largest 100% owned company in the world.
  • A long-term career with substantial development and advancement opportunities.
  • Opportunity to lead and operate within a production team model to ensure efficient operations and optimal output.
  • Comprehensive medical, dental, and vision plans and many more supplemental benefits.
  • Work-life balance
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