Commercial Lines Claims Specialist
About The Position
AAA Club Alliance is seeking a Commercial Lines Claims Specialist to join the Energy Insurance team. This role involves managing the claims reporting process for agency clients, reporting claims to carriers, and maintaining accurate records. The specialist will follow up on claims to obtain adjuster and claim numbers, notify relevant parties of claim processing, and continuously monitor claims until closure. They will also report potential claim issues to Account Managers and Producers, escalating to management as needed, and prepare reports by collecting and summarizing information. This position offers a great work/life balance with no weekends required, annual bonus eligibility, and over 3 weeks of Paid Time Off plus 8 paid company holidays.
Requirements
- Minimum of 2 years experience handling claims for Commercial Insurance - general liability, workers compensation, commercial auto, etc.
- Strong communication skills (both verbal and written) and attention to detail
- Strong time management skills
- Ability to obtain property and casualty license within 60 days of hire
Responsibilities
- Manage the claims reporting process for agency clients.
- Report claims to the appropriate carrier and maintain records in the agency management system by documenting claim actions in accordance with established procedures.
- Follow up on claim to obtain the specific adjuster and claim number relevant to the reported loss.
- Notify appropriate parties when a claim is processed with carrier, providing accurate and timely claim information.
- Continuously monitor claims until claims are closed by the insurance carrier.
- Report any potential issues with a claim to the client's Account Manager and Producer, escalating to management as needed.
- Prepare reports by collecting and summarizing information as requested by management.
Benefits
- Annual bonus eligibility
- No weekends required
- 3+ weeks of Paid Time Off
- 8 Paid Company Holidays
- Medical, Dental, and Vision plan options
- Up to 2 weeks Paid parental leave
- 401k plan with company match up to 7%
- Company provided volunteer opportunities + 1 volunteer day per year
- Free AAA Membership
- Continual learning reimbursement up to $5,250 per year
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
