Commercial Lines Account Manager (Hybrid)

Patriot Growth Insurance Services and Partner Agencies • Ronkonkoma, NY

1d • Hybrid

About The Position

Patriot Growth Insurance Services is a rapidly expanding national insurance services firm that collaborates with employee benefits and property and casualty agencies across the United States. Ranked among the largest brokers, Patriot is recognized for its growth and provides resources and strategic support to its partner agencies, fostering career development for its team. The company seeks an experienced Commercial Lines Account Manager to join its Commercial Lines Team, focusing on providing excellent customer service and product support to ensure client satisfaction.

Requirements

• 3-5 years of previous commercial insurance customer service or insurance sales experience preferred
• High school diploma or equivalent required
• Active New York Property & Casualty insurance license
• Excellent interpersonal and communication skills (both oral and written)
• Proficient with use of Microsoft Office Suite and products
• Ability to establish and maintain effective working relationships with both peers and clients
• Authorized to work in the U.S. without sponsorship

Nice To Haves

• college degree preferred
• Claims experience is helpful, but not required

Responsibilities

• Provide prompt, accurate and courteous service to clients, producers, and company personnel
• Responsible for rating of customer using carrier websites
• Troubleshoot and resolve product issues and concerns
• Document and update customer records based on interactions
• Develop and maintain a knowledge base of the evolving products and service
• Handle renewal commercial lines submissions
• Create proposals for Sales Executive
• Support sales team and new producers to understand commercial lines coverage
• Manage daily account management of assigned commercial business
• Support all team projects and priorities as determined by management
• Assume other job responsibilities as assigned by manager

Benefits

• Medical, Dental, and Vision Benefits
• Flexible Spending Account (FSA) and Health Savings Account (HSA)
• Commuter Transit Programs
• Company paid Short-Term Disability, Long-Term Disability and Group Term Life
• Company paid Employee Assistance Program
• Paid Parental Leave
• Paid holidays
• Personalized PTO
• 401(k) with employer match

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED