Commercial Lines Account Manager

Brown & Brown Insurance•Medford, OR

19d•Onsite

About The Position

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking a Commercial Lines Account Manager to join our growing team in Bend, OR! This role involves working closely with clients to understand their coverage requirements, recommending appropriate insurance products, and ensuring that their policies are up-to-date and meet their needs.

Requirements

Oregon and Washington P&C License
3+ years’ commercial insurance experience
Exceptional telephone demeanor
Proficiency in Microsoft Office 365
Exceptional customer service and interpersonal skills

Responsibilities

Help customers understand their insurance policies/coverages and determine individual service needs
Answer customer and carrier questions via their preferred communication method in the areas of polices, endorsements, audits, accounting/billing, and coordination of claims/lost control services
Oversee assigned book of business including policy changes, proposals, applications, and endorsements
Maintain high retention on existing accounts
Increase revenue by crossing selling and writing new business
Attend any required training sessions and courses to maintain skills and licensing requirements
Foster and seek relationships with teammates across all levels of Brown & Brown
Ensure compliance with government agencies and corporate policies and procedures
Always conduct the highest level of confidentiality