Commercial Lines Account Manager

Bridge Specialty Group•Seattle, WA

11d•Onsite

About The Position

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is Seeking a Commercial Lines Account Manager to join our growing team in Seattle, WA.

Requirements

High school diploma or equivalent
3-5 years of recent agency experience handling the service of multi-line commercial lines book of business as a generalist
Working knowledge of MS Office (Word, Excel, & Outlook)
Current Washington State Insurance License and appropriate Non-Resident Licenses

Nice To Haves

Professional designation (ACSR, CIC, CPCU, CISR)
Working knowledge of carrier websites
Experience with AMS360 and Image Right

Responsibilities

Assist Producers in the placement of new and renewal business.
Prepare and send Future ACORD applications to market for Renewal indications, per AE/Producer instructions.
Assist with the marketing of New Business.
Provide direct customer service support for commercial lines clients.
Issue appropriate documentation, as needed including certificates of insurance, auto insurance ID cards, etc.
Compose or assist in composition of highly technical or sensitive correspondence.
Ability to translate highly technical information for the client’s understanding.
Compile applications, negotiate with underwriters and prepare proposals for new and renewal business proposals/offerings.
Contact clients and/or underwriters to obtain additional information or answer questions.
Resolve policy and coverage related concerns for clients, insurance carriers, and Producers.
Ability to communicate negative actions to the client, while offering a solution to remedy the situation.
Bind or place coverage with acceptable carriers adhering to appropriate carriers binding authority.
Stay current on company insurance products and offerings.
Be cognizant of developments in the marketplace, including product line offerings, changing insurance consumer trends and needs when advising clients.
Set up and maintain electronic file information in the Agency Management System including data entry and client & policy database maintenance.