Commercial Lines Account Manager

Fogle Insurance Group•Huntersville, NC

32d•Hybrid

About The Position

Join our growing team as a Commercial Lines Account Manager, serving as the service contact for small business and middle market accounts. You'll manage the full policy cycle — renewal prep, remarketing, coverage analysis, and claims advocacy — while partnering closely with producers to retain and grow relationships.

Requirements

3–5 years of commercial lines experience in an independent agency, brokerage, or carrier
Active NC Property & Casualty license
Strong knowledge of commercial coverages and policy forms across multiple lines
Experience with agency management systems (QQ Catalyst, AMS360, or similar)
Clear communicator, highly organized, and able to manage a high-volume load with competing deadlines
Client-first mindset with a proactive service approach

Nice To Haves

ACORD forms and carrier portal experience
Familiarity with E&S / non-admitted markets
Industry vertical background (contractors, hospitality, professional services, etc.)

Responsibilities

Manage a book of commercial accounts (GL, Property, Auto, WC, Umbrella) with a focus on high-touch service and strong retention
Lead renewals end-to-end: marketing to carriers, negotiating terms, and presenting coverage recommendations
Identify coverage gaps and cross-sell opportunities to support account growth
Translate complex policy language into clear, actionable client guidance
Partner with producers on new business, account rounding, and retention strategies
Advocate for clients during claims, coordinating with carriers for timely outcomes
Maintain accurate documentation in agency management systems (QQ Catalyst, AMS360, etc.)