Commercial Lines Account Manager

Acrisure•Alice, TX

2d•Hybrid

About The Position

Acrisure: A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services – and more. In the last twelve years, Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19,000 colleagues in more than 20 countries. Acrisure was built on entrepreneurial spirit. Prioritizing leadership, accountability, and collaboration, we equip our teams to work at the highest levels possible. Job Summary: We’re looking for a Commercial Lines Account Manager to support a diverse portfolio of general commercial accounts, primarily in the general lines small to mid‑size market segment. In this role, you will manage day‑to‑day service needs, deliver thoughtful coverage recommendations, and support retention and growth by ensuring clients receive the right insurance solutions for their business. This is a great opportunity for someone who enjoys a collaborative, client‑focused environment with a variety of account types and coverage needs.

Requirements

Active Property & Casualty License required.
3+ years of Commercial P&C experience, preferably handling general commercial accounts within an agency environment.

Nice To Haves

Strong verbal and written communication skills.
Ability to read and interpret insurance policies, coverage requirements, contractual documents, and internal workflows.
Experience preparing reports, correspondence, and client‑facing documents.
Proficiency in Microsoft Outlook, Word, and Excel; strong keyboarding accuracy.
Solid analytical and problem‑solving skills, with the ability to adapt to shifting priorities.
High attention to detail and accuracy.
Reliable, proactive, and able to work effectively under pressure.
Professional presence and service‑oriented approach.

Responsibilities

Coverage & Proposal Management
Identify opportunities to broaden or enhance coverage based on client needs.
Develop coverage summaries and proposal materials for new and renewal business.
Prepare premium finance agreements or carrier financing arrangements when needed.
Policy & Documentation
Request loss runs and compile loss history summaries.
Maintain COI lists and create certificate templates.
Review policies for accuracy and consistency with proposals and applications.
Review carrier audits, issue invoices, and follow up on additional premiums or discrepancies.
Process policy changes and endorsements for clients and carriers.
Client Communication & Relationship Management
Maintain consistent communication with clients, carriers, and internal teams throughout the marketing, renewal, and servicing process.
Assist in cross‑selling and rounding out commercial accounts where appropriate.
Build and maintain strong, trust‑based client relationships.
Consult with clients on coverage considerations and risk‑mitigation approaches.
Recommend Acrisure services or solutions that align with client needs.
Data & System Management
Maintain accurate, complete client and policy information in agency management systems.

Benefits

Comprehensive medical insurance, dental insurance, and vision insurance; life and disability insurance; fertility benefits; wellness resources; and paid sick time.
Generous paid time off and holidays; Employee Assistance Program (EAP); and a complimentary Calm app subscription.
Immediate vesting in a 401(k) plan; Health Savings Account (HSA) and Flexible Spending Account (FSA) options; commuter benefits; and employee discount programs.
Paid maternity leave and paid paternity leave (including for adoptive parents); legal plan options; and pet insurance coverage.

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