Commercial Lines Account Manager, Professional Liability

HUB International • Toronto, ON

31d • $65,000 - $90,000

About The Position

About The Role Our Professional Services practice is looking for a dynamic and results oriented Account Manager to join their growing practice in the downtown Toronto office. The ideal candidate possesses experience in professional liability/errors and omissions, directors’ and officers’ liability, cyber and property & casualty insurance with an emphasis on professional services firms. This is an ideal role for someone who is hands on and client centric, focused on retention and growth. This is a great opportunity to work in a specialty practice and to grow the book of business. This role reports to the Senior Vice President, Professional Liability. What You’ll Do Manage an assigned book of business Effective communication with commercial clients. Creating effective strategies to address client transactions, negotiations and ability to lead discussions. Coverage design/analysis: coverage triggers, definitions, exclusions, claims made treatment, and continuity Assume various roles dependent on account: marketing, account back up, lead broker etc. Marketing: Identifies the client or prospects’ circumstances and placing their deal in the marketplace. Participating in Underwriter conference calls and client meetings Helping clients select amongst competing quotes Participates in formal presentations at the C-Level Provides feedback for the annual budget planning process Collaboration with account team including coaching and mentoring Qualifications and expertise that pave the way for Success Bachelor’s Degree in Business Administration or equivalent RIBO Licensed CIP, FCIP or CRM Designation desired Minimum 5 years’ experience in professional liability (E&O) Experience on Epic broker management system or other BMS Proficient in MS Office: Word, Excel, PowerPoint and Outlook Ability to manage and mentor support staff Strong organizational, time and client management skills Effective communication skills: verbal, written and presentation skills Proactive and customer focused approach Resourceful researching skills Analytical and strong decision-making skills Strong knowledge of commercial insurance industry trends Valid Driver’s License and ability to travel up to 25% across Ontario for client meetings Elevate Your Career with HUB International Choosing HUB International means aligning your career with a premier insurance brokerage. Our expansive network, powered by over 20,000 dedicated professionals across 500 offices in North America, sets the stage for an enriching career that promises both stability and remarkable growth opportunities. For a deeper insight into our values and vision, we invite you to explore: https://www.hubinternational.com/en-CA/about-us/. Your Advancement and Well-being: Our Priority At HUB, we place immense value on the well-being and professional development of our team. Here’s what you can look forward to as part of the HUB Team: Work-Life Balance: Take advantage of flexible working arrangements and generous time-off policies that adapt to your needs and lifestyle. Professional Growth: Advance your career with HUB-sponsored training programs, tuition reimbursement, and other development opportunities tailored to help you succeed. Industry Support: Benefit from reimbursements for professional licensing and membership fees, reflecting our investment in your expertise. Exclusive Perks: Enjoy special discounts on events, travel, accommodations, and personal home & auto insurance, making your HUB experience even more rewarding Service: Our Ethos At HUB International, service defines who we are. This dedication extends not only to our clients but also to our employees and the communities we’re proud to support. Our regional offices are actively engaged in local initiatives, reflecting our commitment to giving back and making a meaningful difference. If you require assistance or accommodation at any stage of the recruitment process, we encourage you to let us know—we’re here to support you. At HUB, building an inclusive workplace isn’t just part of what we do—it’s at the heart of who we are.. The expected salary range for this position is $65,000 to $90,000 and will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level. HUB International is proud to offer comprehensive benefit and total compensation packages which could include extended health benefits, disability insurance, RRSP matching, paid-time-off benefits, and eligible bonuses, and commissions for some positions. AI and Automation Notice: HUB International uses limited AI and automation tools within our recruitment systems to enhance efficiency in the hiring process and in the candidate experience. These tools do not independently make hiring decisions or screen out candidates — all decisions are made through human review. Department Account Management & Service Required Experience: 5-7 years of relevant experience Required Travel: Negligible We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team [email protected]. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications. Hi, we’re HUB. In a rapidly changing world, we advise businesses and individuals on how to prepare for the unexpected. When you partner with us, you're at the center of a vast network of experts who will help you reach your goals through risk services, claims management, and compliance support. And this gives you the peace of mind that what matters most to you will be protected — through unrelenting advocacy and tailored insurance solutions that put you in control. About HUB International Headquartered in Chicago, Illinois, HUB International Limited (HUB) is a leading full-service global insurance broker providing property and casualty, life and health, employee benefits, investment and risk management products and services. From offices located throughout North America, HUB’s vast network of specialists provides peace of mind on what matters most by protecting clients through unrelenting advocacy and tailored insurance solutions. For more information, please visit hubinternational.com.

Requirements

• Bachelor’s Degree in Business Administration or equivalent
• RIBO Licensed
• Minimum 5 years’ experience in professional liability (E&O)
• Experience on Epic broker management system or other BMS
• Proficient in MS Office: Word, Excel, PowerPoint and Outlook
• Ability to manage and mentor support staff
• Strong organizational, time and client management skills
• Effective communication skills: verbal, written and presentation skills
• Proactive and customer focused approach
• Resourceful researching skills
• Analytical and strong decision-making skills
• Strong knowledge of commercial insurance industry trends
• Valid Driver’s License and ability to travel up to 25% across Ontario for client meetings

Nice To Haves

• CIP, FCIP or CRM Designation desired

Responsibilities

• Manage an assigned book of business
• Effective communication with commercial clients.
• Creating effective strategies to address client transactions, negotiations and ability to lead discussions.
• Coverage design/analysis: coverage triggers, definitions, exclusions, claims made treatment, and continuity
• Assume various roles dependent on account: marketing, account back up, lead broker etc.
• Marketing: Identifies the client or prospects’ circumstances and placing their deal in the marketplace.
• Participating in Underwriter conference calls and client meetings
• Helping clients select amongst competing quotes
• Participates in formal presentations at the C-Level
• Provides feedback for the annual budget planning process
• Collaboration with account team including coaching and mentoring

Benefits

• extended health benefits
• disability insurance
• RRSP matching
• paid-time-off benefits
• eligible bonuses
• commissions for some positions
• flexible working arrangements
• generous time-off policies
• HUB-sponsored training programs
• tuition reimbursement
• reimbursements for professional licensing and membership fees
• special discounts on events, travel, accommodations, and personal home & auto insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level