Commercial Lines Account Associate
HUB International•Brantford, ON
•CA$51,000 - CA$55,000•Remote
About The Position
HUB International continues to grow and we are looking for a strong Commercial Account Associate to effectively support the busy account workflow for our Mid-Market Practice. This is an ideal role for an individual who is responsive, can handle a high volume of work, and has strong customer service. This is an ideal role for someone who is interested in learning and supporting a growing market.
Requirements
- RIBO (Ontario Broker’s license)
- Typically, 2-3 years of Insurance Industry and product line experience – broking or underwriting
- Experience with programmatic commercial lines business
- Experience delivering client-focused solutions based on customer needs
- Professional communication, and strong interpersonal skills
- Strong customer service focus with the ability to deliver positive customer experiences
- Self-starter and strong team player able to work within Production and Service teams
- Effective organizational skills and time management
- Working knowledge of Microsoft Office Products (Word and Excel).
- Ability to learn and understand new systems quickly; EPIC fluency is an asset.
Responsibilities
- Provide our internal and external clients with prompt, courteous and professional service including handling coverage inquiries and processing client requests.
- Timely preparation of documents such as: letters, certificates, confirmation of insurance, client renewal packages, policies, submissions, binders and summaries.
- Continuously delivering quality in client service for an assigned book of business
- Accurately process endorsements, invoicing of transactions and generating reports using various program systems.
- Developing and nurturing client relationships by identifying client-specific needs; creating innovative and cost-effective solutions
- Monitoring client accounts receivable statements, and collecting outstanding premium owing; building relationships with sub-brokers across Canada
Benefits
- flexible working arrangements
- generous time-off policies
- HUB-sponsored training programs
- tuition reimbursement
- reimbursements for professional licensing and membership fees
- special discounts on events, travel, accommodations, and personal home & auto insurance
- extended health benefits
- disability insurance
- RRSP matching
- paid-time-off benefits
- eligible bonuses for some positions
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
