Commercial Lines Account Associate, Complex Risks

HUB International • Toronto, ON

10d • CA$55,000 - CA$70,000 • Onsite

About The Position

We’re looking for a strong Commercial Account Associate, Complex Risks, to support our Property & Casualty (P&C) Commercial Lines Insurance accounts in Toronto. This role involves working closely with the Vice President, Complex Risks Unit, and requires someone who is responsive, has strong time management skills, and has good knowledge of property and casualty. This is an ideal role for someone with strong technical and systems experience.

Requirements

• Valid RIBO license required
• Typically, 2-3 years of commercial insurance experience
• Strong aptitude to learn new risks along with a desire to keep up to date with emerging trends
• Results-oriented and passionate, with a strong sense of accountability and client management skills
• Detail-oriented with strong organization and prioritization skills
• A Solid team player who also possesses independence of thought
• Proactive client-focused approach with effective negotiation and follow-up skills
• Proficient in Microsoft Office: Word, Excel (formulas and pivot tables), PowerPoint and Outlook
• Experience with Applied EPIC or similar insurance broker management systems

Nice To Haves

• Experience in market negotiations on commercial policies is an asset

Responsibilities

• Set up and maintain both digital and physical client files.
• Ensure compliance with HUB standards in file management, including preparing files for storage.
• Communicate effectively with clients, responding promptly to inquiries and requests.
• Prepare client renewal packages, including certificates and summaries.
• Participate in client meetings, ensuring thorough preparation and engagement.
• Accurately calculate provincial taxes and prepare premium finance quotes.
• Conduct detailed policy proofing and fact-checking.
• Manage accounts receivable and track invoicing.
• Oversee abeyances, expiry dates, and ensure timely issuance of submissions, binders, summaries, and policies.
• Respond to third-party information requests.
• Manage data entry in a computerized database.
• Maintain effective abeyance systems and manage expiration and producer reports.
• Conduct internet research as needed.
• Forward submissions to underwriters and follow up for responses.
• Engage in market negotiations for commercial policies.
• Utilize and negotiate finance plans.
• Aim to minimize Days Sales Outstanding (DSO) to meet HUB standards.
• Assist in collections and financial transactions in line with HUB standards.

Benefits

• flexible working arrangements
• generous time-off policies
• HUB-sponsored training programs
• tuition reimbursement
• reimbursements for professional licensing and membership fees
• special discounts on events, travel, accommodations, and personal home & auto insurance
• extended health benefits
• disability insurance
• RRSP matching
• paid-time-off benefits
• eligible bonuses
• commissions for some positions

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed