Commercial Lines Account Assistant (Construction)

HUB International•Toronto, ON

3d•CA$47,000 - CA$58,000•Onsite

About The Position

HUB International is seeking a motivated Commercial Account Assistant to support its Construction Practice. This role is ideal for an individual who thrives in a fast-paced environment, excels at managing multiple priorities, and is committed to delivering exceptional client service. Working closely with Account Managers, Producers, insurers, and construction clients, you will play a key role in supporting the service and retention of a diverse portfolio of construction accounts, including contractors, developers, project owners, and specialty trades. This is an excellent opportunity for someone looking to deepen their expertise in construction insurance and contribute to a growing and dynamic practice.

Requirements

1-2 years of commercial insurance experience in a brokerage or underwriting environment.
Experience supporting commercial clients, preferably within construction, contracting, or real estate sectors.
Good understanding of commercial insurance products, including Commercial General Liability, Property, Auto, Auto and Umbrella Liability.
Experience preparing certificates of insurance and policy documentation.
Strong organizational skills with the ability to manage multiple priorities and deadlines.
Client-focused with excellent communication and relationship-building skills.
Proficiency with Microsoft Office applications.

Nice To Haves

RIBO Licensed
EPIC experience is considered an asset.
CIP designation, or progress toward obtaining a CIP, is considered an asset.

Responsibilities

Provide prompt, professional service to clients, insurers, and internal stakeholders.
Prepare and issue confirmations of coverage, binders, and renewal packages.
Process policy changes, endorsements, renewals, and cancellations accurately and efficiently.
Support the ongoing service and retention of a portfolio of construction clients, including contractors, developers, and specialty trades.
Assist with project-specific insurance requirements and contractual insurance requests.
Coordinate with insurance markets to obtain coverage information, documentation, and policy amendments.
Monitor accounts receivable and assist with premium collection activities.
Maintain accurate client records and documentation within EPIC and other internal systems.
Build strong working relationships with clients and insurer partners to support long-term account success.