Commercial Lending Coordinator

Craft3•Seattle, WA

15h•Onsite

About The Position

As Commercial Lending Coordinator you’ll be responsible for assisting with Craft3’s commercial loan closing activities. You’ll work closely with Business Lenders, Team Managers, Director, Commercial Lending, Lending Services and Risk Management, as well as working directly with clients. Supervision and feedback will focus on your development, aiming to help you strengthen your skills and support your learning and growth. This role is open to internal Craft3 employees only.

Requirements

Minimum one year’s experience in loan documentation, loan portfolio management, or related experience.
Demonstrable experience with some or all the following: Client and customer facing experience
Loan closing activities
Basic knowledge of loan structure/underwriting and/or credit risk
Basic knowledge of financial statements

Nice To Haves

Deep intellectual curiosity.
A relentless drive to improve and optimize content creation and storytelling.
Excellent communication skills, including demonstrated ability to manage both internal and external stakeholders.
Ability to navigate organizational and mission ambiguity.
Ability and confidence to independently drive change even when challenged.
An analytical, results-focused mindset.
The ability to leverage data to make informed decisions.
Passion for serving and working effectively in diverse communities across the Pacific Northwest.
Fluency in Spanish is a plus

Responsibilities

In coordination with the lenders and Lending Services, responsible for assisting with loan closings.
Act as the primary liaison between the Lending and Loan Closing team.
Once loan is approved, work with the lender and or management on process and timing of the loan closing.
Sets clear expectations with the lender and client.
Initiates title searches, and third-party reports, such as appraisals, environmental, and construction feasibility reports, for review by lenders, underwriters, and risk management.
Maintains and provides consistent follow up with clients on outstanding items needed for underwriting, including financials, contracts, and other packaging items, as well as funding/closing conditions.
Assist the closing team and client with completing any outstanding closing requirements, and order documents, once complete reviews closing docs for accuracy before sending them to lender for review.
Coordinates with the closing team to open escrow with title/escrow companies, and sets up escrow files, review settlement statements, and orders payoffs.
Communicate with the closing team and the client to collect all required loan-related documents necessary to perfect our security interest.
Act as primary customer-facing backup for lenders for loans in active closing.
Set up and maintain legal and electronic files following established standards, ensuring protocols for file setup and maintenance are followed
Provides clear communication to clients regarding loan checklists and assists with the gathering of complete loan packages.
Delivers excellent customer service to both external and internal customers in the execution of all assigned business processing duties and within service level standards.
Follows Craft3 security policies, ensuring that all customer information and confidential information is processed and handled in a secure manner and environment.
Follow up with client any post-closing required loan documentation.
Assists with loan disbursements, including providing back-up support for draws including construction draws.
Perform loan servicing activities such as general loan maintenance, including monitoring of the past due reports and providing back-up support to lenders for collection efforts.
Assists with file audits and financial covenant requests as needed
Collaborate with other Craft3 business units to streamline systems and processes.
Contribute to the body of knowledge, sharing best practices and suggest process improvement ideas.
Exercise authority to implement management policies or operational practices.