Commercial Learning and Development Manager

S&S Activewear LLC•Bolingbrook, IL

3d•Remote

About The Position

The Commercial Learning and Development Manager is responsible for enhancing the effectiveness, capability, and growth of the commercial organization. This role creates, implements, and delivers engaging learning experiences that build selling skills, leadership capability, product knowledge, and commercial acumen. The Manager partners closely with the commercial teams (Sales, Marketing, Merchandising, Customer Service, and Pricing & Revenue Growth) to assess learning needs, design impactful solutions, and deliver programs that drive business results. This position requires strong content development skills, facilitation excellence, manager skill-development experience, and proficiency in e-learning design – especially using Articulate Rise. The ideal candidate is agile, creative, and deeply sales-focused, with the ability to translate business needs into learner-centered training solutions.

Requirements

Excellent verbal and written communication skills.
Strong facilitation and presentation skills in both virtual and in-person environments.
Proven ability to design and develop learning content using Articulate Rise and other multimedia platforms.
Experience in creating training for sales teams, including selling skills, product knowledge, and commercial processes.
Ability to develop manager capability programs (coaching, feedback, leadership fundamentals).
Strong instructional design skills with the ability to simplify complexity and create engaging learner experiences.
Creativity, agility, and comfort operating in a fast-paced, evolving environment.
Excellent organizational skills and attention to detail.
Ability to evaluate and research training options and alternatives.
Five years of experience designing, developing, and facilitating learning programs.
Strong leadership and influence skills; able to partner with senior leaders.
Travel to distribution centers or sales events as needed.

Nice To Haves

Bachelor's degree in relevant field preferred.
Experience in Articulate Storyline 360 and Rise platform.
Ability to design and develop professional training videos.
Excels working in a highly virtual commercial organization.
Certified Professional in Learning and Performance (CPLP) or similar credential preferred.

Responsibilities

Conduct needs assessments across sales and commercial teams to identify skill gaps and development priorities.
Design, develop, and maintain learning content including instructor-led training (virtual & in-person), e-learning modules (Articulate Rise), toolkits, playbooks, job aids, and videos.
Facilitate engaging learning sessions focused on sales skills, product knowledge, commercial strategy, and manager capability.
Create manager and leadership development programs that build coaching skills, performance management capability, and team-development practices.
Partner with Sales leadership to design training that supports consultative selling, negotiations, objection handling, and sales growth planning.
Develop learning pathways and blended programs using multiple modalities (ILT, VILT, self-paced, microlearning, simulations, etc.).
Collaborate with cross-functional teams to ensure content is timely, accurate, and aligned with business priorities.
Measure learning effectiveness through assessments, feedback, performance data, and impact evaluation.
Continuously improve programs based on learner insights and evolving commercial needs.
Maintain and organize learning resources on LMS and communication channels.
Develops and maintains organizational communications such as intranet bulletin boards and newsletters to ensure employees have knowledge of training and development events and resources.
Provide coaching to managers, supervisors, and subject-matter experts delivering training.
Support onboarding for sales roles, ensuring consistency, capability-building, and speed-to-productivity.
Exemplify a growth mindset and model curiosity, creativity, agility, and learner-centric thinking.
Perform other duties as assigned.