Commercial Laundry Service Technician

Dexter Services • Hiawatha, IA

9h • Onsite

About The Position

The role of an Installer or Service Technician is required to go where the customer and equipment are. Be prepared for travel that may require an overnight stay. Be prepared for the job by ensuring you have the right parts and tools. Report to work/job site on time. It is a basic expectation to report to work on time. When reporting to a customer location proper preparation for the day and travel time should be considered in order to meet this expectation. Be dependable. You are the face of our company to the customer. Represent the company in a positive light by doing what we said we were going to do. Help us meet our commitments, deadlines and give attention to detail while completing the job. Don't take shortcuts, these likely include skipped steps and ultimately lead to the need to return. Communicate consistently. Contact your supervisor/manager when there are questions, roadblocks or safety concerns. Each job has multiple challenges and unique circumstances. Your supervisor/manager is your resource for overcoming these. Perform all tasks safely. Use the proper PPE for the job. Maintain a clean and organized workspace. Use proper lifting techniques and help one another. Have a positive attitude. Don't be the person bringing the team down. Bring your best to work every day. Being in the right mental state will serve to keep you focused and promote safety. Service, Install and maintain commercial laundry equipment at various customer locations. The role will work on Dexter and other brands of commercial laundry equipment. This position drives and is responsible for a company vehicle as an essential function of the role.

Requirements

• Basic mechanical skills
• Reliable/dependable
• Attention to detail
• Sense of urgency
• Customer Service Skills
• Safety oriented
• Be prepared for the day, every day.
• Be prepared for travel that may require an overnight stay.
• Be prepared for the job by ensuring you have the right parts and tools.
• Report to work/job site on time.
• Be dependable.
• Represent the company in a positive light by doing what we said we were going to do.
• Help us meet our commitments, deadlines and give attention to detail while completing the job.
• Don't take shortcuts, these likely include skipped steps and ultimately lead to the need to return.
• Communicate consistently.
• Contact your supervisor/manager when there are questions, roadblocks or safety concerns.
• Perform all tasks safely.
• Use the proper PPE for the job.
• Maintain a clean and organized workspace.
• Use proper lifting techniques and help one another.
• Have a positive attitude.
• Bring your best to work every day.
• Being in the right mental state will serve to keep you focused and promote safety.
• Must be authorized to work in the United States.
• Must pass a background, physical, drug and alcohol screenings.

Nice To Haves

• Commercial laundry industry knowledge a plus
• AA or Technical degree a plus
• Previous experience in HVAC, Plumbing and/or Electrical industry a plus

Responsibilities

• Follow policies and procedures for Service Department and Technicians.
• Maintain an organized company vehicle.
• Communicate with customers to find solutions to their respective service and installation needs.
• Travel occasionally up to 75% of the time.
• Take ownership in our business results and your personal wellness.
• Performs other duties as assigned.
• Service, Install and maintain commercial laundry equipment at various customer locations.
• Work on Dexter and other brands of commercial laundry equipment.
• Drive and be responsible for a company vehicle as an essential function of the role.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree