Commercial Laundry Operations Manager (Hospitality)

Panhandle Getaways•Panama City, FL

23h•Onsite

About The Position

Panhandle Getaways is a leading vacation rental property management company seeking an experienced Commercial Laundry Operations Manager to oversee day-to-day plant operations. This role is critical to ensuring our 900+ short-term vacation rentals are consistently spotless and guest-ready. The manager will be responsible for production throughput (PPH), labor efficiency, cost and inventory control, chemical usage, quality control, staffing/scheduling, and equipment operation and troubleshooting. The position involves tracking inventory, ordering supplies, training the team, and ensuring the laundry operation remains profitable by balancing labor costs with pounds produced.

Requirements

2+ years running a commercial laundry (hospitality, healthcare, or industrial plant).
Strong command of production metrics (PPH, throughput, labor cost %, rewash) and how to improve them.
Hands-on experience with inventory control, chemical programs, and loss prevention.
Proven equipment operation & basic troubleshooting; knows when/how to escalate repairs and schedule PM.
Confident people leader: staffing, training, shift handoffs, and coaching for performance.
Highly organized, detail-driven, and calm under pressure in a fast-paced environment.
Comfortable with basic systems (e.g., Excel, vendor portals, timekeeping/scheduling tools).

Responsibilities

Plan staffing and daily production to meet PPH targets and shift KPIs.
Monitor labor cost per pound and make real-time adjustments for profitability.
Work with and train laundry team members on standards, cross-train roles, and reinforce SOPs.
Track linen, chemicals, and consumables daily and order appropriately.
Manage chemical dilution, usage, and vendor programs to control COGS and maintain quality.
Conduct cycle counts and manage loss prevention for linen.
Set and enforce QC standards for wash quality, stain removal, folding, and packaging.
Inspect output and correct defects immediately.
Maintain OSHA-compliant safety, cleanliness, and equipment lockout/tagout practices.
Operate and troubleshoot commercial washers, dryers, ironers, and a towel folder.
Coordinate with vendors and technicians on repairs and preventive maintenance.
Track and report daily/weekly metrics (PPH, labor %, rewash rate, spoilage, chemical usage, on-time completion).
Partner with Operations/Housekeeping on linen pars, delivery windows, and quality expectations.