Commercial Kitchen Equipment Field Service Technician

Coker Service • Villa Park, IL

5d • Onsite

About The Position

We are looking to hire a Field Service Technician to look after the service and maintenance needs of our customers. As a Field Service Technician, you will be required to travel to client locations, install new equipment, respond to service requests, troubleshoot equipment issues, and provide technical training on company equipment. If you like to fix things, we will train you to work hand in hand with our customers ensuring that their equipment is working correctly and safely as well as helping to maintain, service and repair commercial kitchen equipment in a timely manner. To ensure success as a Field Service Technician, you should have excellent troubleshooting skills, plenty of field experience, and the ability to adapt to a changing work schedule. Ultimately, a top-level Field Service Technician efficiently manages all service callouts, providing high-quality service and repairs for any job size.

Requirements

• Possess a valid Driver’s License.
• High school or equivalent (required).
• Possess a clear driving history.
• Detailed oriented.
• Ability to communicate effectively.
• Ability to work with minimal or no supervision.
• Set and prioritize responsibilities.
• Willing to be challenged on a daily basis.
• Handle a variety of work assignments.
• Strong organizational, time management, and multi-tasking skills.
• General knowledge of Commercial Kitchen Equipment.
• Electrical, mechanical, and maintenance experience or training required.

Nice To Haves

• EPA Universal Certification a plus but not mandatory.
• Previous Commercial Kitchen Equipment Experience.
• CFESA Cortication are a plus but not mandatory.
• Computer and Tablet Skills.

Responsibilities

• Being routed by Dispatcher to job site and equipment to be repaired.
• Drive to job sites.
• Work and repair equipment on-site.
• Complete work documents accurately via tablet for the customer to approve.
• Make contact with Manufacturers or customer service department if the job is covered by warranty.
• Turn in all paperwork to the office on time to process for billing.
• Order and all parts that are needed to repair equipment.
• Maintain vehicle maintenance on the company vehicle.
• Any other duties as assigned.

Benefits

• Competitive Salary based on experience.
• Paid in-house training.
• Insurance (Health, dental, vision, life, short and long-term disability).
• Paid holidays.
• Paid life insurance.
• Vacation days.
• 401k and profit-sharing benefits.
• Training Reimbursement Program for Continuing Education.
• Company Provided Vehicle.
• Work/life balance.
• Opportunity for advancement.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED