Commercial Insurance Sr. Client Manager

The Jonus Group • Huntsville, AL

9d • Hybrid

About The Position

A highly visible role serving as a strategic advisor to a portfolio of middle-market and complex commercial clients. The Senior Client Manager combines relationship management, renewal strategy, risk consulting, and team leadership, partnering with Producers, Account Managers, carrier partners, and client leadership to deliver tailored insurance solutions and an exceptional client experience. The role is based in Huntsville, Alabama, with a hybrid work arrangement.

Requirements

• Active Property & Casualty license.
• At least 5 years of Commercial Lines Account Management, Client Management, or Brokerage experience.
• Experience managing complex middle-market or large commercial accounts.
• Strong knowledge of commercial insurance products, marketing strategies, and carrier relationships.
• Proven ability to lead executive-level client conversations.
• Strong project management, organizational, and delegation skills.
• Experience with agency management systems and CRM platforms.
• Advanced proficiency in Microsoft Office, particularly Excel and PowerPoint.

Nice To Haves

• CIC, CPCU, ARM, CRM, or related industry designation.
• Bachelor's degree or equivalent industry experience.
• Experience presenting renewal strategies and risk management recommendations.

Responsibilities

• Serve as a trusted advisor for a portfolio of middle-market and complex commercial accounts.
• Build relationships with key decision-makers, including CFOs, CEOs, Controllers, Safety Directors, and Operations Leaders.
• Lead renewal strategy discussions and stewardship meetings.
• Develop and execute client service plans supporting retention, growth, and risk management goals.
• Identify coverage gaps, emerging risks, and opportunities for expanded solutions.
• Direct the renewal process from exposure analysis through placement and implementation.
• Review market options, negotiate with carriers, and develop coverage recommendations.
• Analyze premiums, rates, program structures, and financial impacts.
• Prepare and present client-facing proposals, stewardship reports, and strategic recommendations.
• Support new business opportunities and account growth initiatives.
• Coordinate internal resources to ensure timely and accurate service delivery.
• Mentor and delegate work to client service team members.
• Oversee complex service issues, policy changes, audits, and contract reviews.
• Collaborate with subject matter experts across claims, loss control, compliance, and risk management.

Benefits

• Hybrid work flexibility.
• Comprehensive medical, dental, and vision insurance.
• 401(k) with company match.
• Company-paid life and disability insurance.
• Generous PTO programs.
• Employee Assistance Program (EAP).
• Volunteer Time Off (VTO).
• Tuition reimbursement and professional development.
• Career mobility opportunities.
• Employee resource and networking groups.
• Charitable giving match programs.
• Employee stock purchase opportunities.
• Collaborative, growth-focused culture.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed