Commercial Insurance Premium Auditor (Remote)

Blue Cross Blue Shield of Michigan•Lansing, MI

7d•Remote

About The Position

Responsible for performing virtual and field premium audits within a multi-functional business unit, primarily for Workers’ Compensation and General Liability policies, and within established authority levels. The position reviews accounting and financial records to accurately determine policyholders’ exposure and premium for employees and subcontractors. It involves working with minimal supervision, resolving complex situations independently, collaborating across functions, and contributing recommendations and staff development.

Requirements

Bachelor’s degree in accounting, finance, or a related field; relevant combinations of education and experience may be considered instead.
Three years of relevant insurance experience with proper education credentials.
Two years of Premium Audit experience.
Knowledge of Workers’ Compensation insurance, including occupational classification codes and rules.
Ability to work effectively in a multi-functional business unit and accurately calculate premiums using multiple variables.
Ability to read, analyze, and interpret policy documents, technical and financial information, and procedure manuals.
Ability to initiate insurance transactions in compliance with policies, procedures, and legal and ethical guidelines.
Ability to perform mathematical computations and proficiency with computers and company-standard software relevant to the position.
Excellent oral and written communication skills and effective presentation skills.
Ability to negotiate, build rapport, and maintain effective internal and external working and client relationships.
Ability to maintain confidentiality, manage multiple priorities, establish workflows, and meet deadlines.
Ability to work with minimal supervision and perform assignments at locations outside the office.
Knowledge of and ability to apply relevant local, state, and federal rules and regulations, including state-specific workers’ disability compensation acts.
Ability to assist with training, development, and mentoring of premium audit staff; analyze and solve practical problems; make competent independent decisions; and understand and implement procedures and processes.
Valid driver’s license with a record that meets corporate standards.
Ability to lift and carry computer equipment weighing up to 35 lbs.

Nice To Haves

Progress toward or completion of industry-recognized professional designations, such as APA, IIA, AIU, CPCU, or ARM.
Certification or progress toward certification is highly preferred and encouraged.

Responsibilities

Perform virtual and field audits within established authority levels.
Contact agents to review audit results before invoicing large accounts.
Collect the data and documents needed to calculate policyholders’ premium liability.
Interview policyholders to obtain information about premiums, including payroll and personnel records.
Perform physical audits on multi-state accounts when required.
Communicate completed audit information to contacts and ensure they understand the results.
Review policy information using Workers’ Compensation manuals, class codes, and rules to determine insureds’ correct operations and prepare for audits.
Notify the business unit of changes in entities, officers, partners, and similar details so policies can be properly endorsed.
Maintain confidentiality of processed information.
Work with minimal supervision and independently resolve complex situations.
Contribute to cross-functional teams and collaborate with disciplines such as claims and underwriting.
Develop recommendations for changes to existing policies or programs.
Use conflict-management, negotiation, and presentation skills.
Assist with training, development, and mentoring of premium audit staff.
Perform other relevant essential functions as required.