Commercial Insurance Account Administrator
About The Position
Horst Insurance is dedicated to providing legendary insurance services to its clients. From our team approach to providing unique services and resources, Horst Insurance has one simple goal, to be our client's trusted insurance advisor. Horst Insurance providesmercial and personal insurance services and employee group benefits to over 7,500 businesses and families in Pennsylvania, Maryland, and Delaware. We are seeking a detail-oriented andanized Commercial Insurance Account Administrator to support ourmercial lines team. In this support role, you will be handling day-to-day administrative and servicing tasks formercial insurance account managers. This position is ideal for someone with stronganizational skills and a passion for client service in the insurance industry.
Requirements
- Education: Associate's degree in Business Administration, Insurance, or a related field preferred; High School Diploma or equivalent required.
- Experience: 1-3 years of experience inmercial insurance administration, customer service, or a related role (experience inmercial lines strongly preferred).
- Licensing: Active Property & Casualty (P&C) insurance license required (or ability to obtain within 6 months of hire).
- Strong attention to detail andanizational abilities.
- Excellent verbal and writtenmunication skills for client interactions.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Ability to prioritize tasks, manage time effectively, and work in a fast-paced environment.
- Professional demeanor with a client-focused mindset and problem-solving aptitude.
Nice To Haves
- Knowledge ofmercial insurance and underwriting basics is a plus.
Responsibilities
- Process policy changes, endorsements, renewals, and cancellations in accordance with agency procedures and carrier guidelines.
- Issue certificates of insurance, auto ID cards, evidence of property coverage, and other client-requested documents accurately and in a timely manner.
- Assist with policy renewals, including gathering updated client information, preparing pre-renewal reports, and coordinating with underwriters.
- Maintain accurate client records in the agency management system
- Support account managers with administrative tasks such as preparing proposals, applications, invoices, and finance agreements.
- Handle routine coverage questions, resolve basic issues, and escalateplex matters as needed.
- Collaborate with carriers, underwriters, and team members to ensure seamless service delivery.
- Handle agency mail and scanning.
- Perform other duties as assigned.
Benefits
- Competitive salary based on experience.
- Comprehensive benefits package including health insurance, dental/vision, 401(k) with match, paid time off.
- Supportive team environment with opportunities for growth.
- Hybrid work option.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
Number of Employees
251-500 employees
