Commercial Inside Sales
About The Position
Provide HVAC system and application support for the commercial sales operation while applying the accumulated technical skills developed in the academic environment. This role involves pricing call-in replacement work, monitoring and responding to requests, entering orders, submittals, and coordinating pick-up or delivery. The position also handles responding to quote requests from a dedicated Quick Quote phone line, entering orders in vendor systems (Sales Pro/Quote Builder, SAP, Trend), and estimating plan and spec jobs under $25,000 as needed. The Commercial Inside Sales representative will act as an expert for parts counter questions regarding commercial equipment and assist BSR/TM questions outside the residential scope. Additionally, the role requires seeking out training opportunities to expand product knowledge and enhance the customer's experience.
Requirements
- Bachelor’s Degree
- Proficient computer skills in MS Office
- Proven multitask skills
- Excellent written and verbal communication skills
- Maintain regular and punctual attendance
- Work cooperatively with others
- Comply with all company policies and procedures
Nice To Haves
- 3 years Administrative Assistant experience
- 2 years’ experience in the HVAC industry
- 2 years customer service experience
- SAP experience
Responsibilities
- Provide HVAC system and application support for the commercial sales operation.
- Apply accumulated technical skills developed in the academic environment.
- Price call-in replacement work.
- Monitor and respond to incoming requests.
- Enter orders and submittals.
- Coordinate pick-up or delivery.
- Respond to quote requests from the dedicated Quick Quote phone line.
- Enter orders in vendor systems including Sales Pro/Quote Builder, SAP and Trend.
- Estimate plan and spec jobs that are less than $25,000, as needed.
- Act as an expert and answer parts counter questions in regards to commercial equipment.
- Act as an expert and answer BSR/TM questions when they are outside residential scope.
- Seek out training opportunities to expand product knowledge and understand processes to enhance the customer’s experience.
Benefits
- Competitive weekly/bi-weekly pay
- Discretionary bonuses
- 401(k) with company match
- Employee Stock Purchase Plan
- Paid time off (vacation, sick, volunteer, holidays, birthday, floating)
- Medical/dental/vision
- Flexible spending accounts
- Company-paid life and short-term disability
- Optional long-term disability
- Additional life insurance
- Competitive salaries
- 401(k) Retirement Plan with company matching
- Paid Parental Leave
- Flexible and Dependent Care Spending Accounts
- Company paid Life insurance and Short-Term Disability
- Additional Life Insurance and Long-Term Disability also offered
- Safety Program with Bonuses for our Drivers
- Employee Referral Bonus Program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
