Commercial/Industrial Service Technician
About The Position
HTS Engineering Ltd. is the largest independent commercial HVAC manufacturers’ rep in North America, with 20 locations in the US and Canada. HTS has a vibrant look and brand promise -- one that reflects our company-wide commitment to ensure the individual success of all those involved in a project’s HVAC system selection, design, purchase, installation and maintenance including our employees, suppliers, customers and end users. The Service Technician will work independently or as part of a team which will be responsible for the installation, startup, troubleshooting, commissioning and servicing of commercial HVACR equipment, systems and units.
Requirements
- Must have experience in a service vehicle, doing service work for an HVAC contractor and the ability to work with a team.
- Must have own tools.
- Must be reliable and have excellent communication skills, both oral and written.
- Must be willing to submit to pre-employment screening, including criminal background check and drug screen.
- Minimum of 3 years of relevant work experience.
- Must have a valid driver’s license with a clean driving record.
- Knowledge of Microsoft Office software and basic computer skills
Nice To Haves
- VRF experience is preferred.
- BAS/DDC Controls experience is desired.
Responsibilities
- Serves existing accounts by analyzing work orders; planning daily travel schedule; investigating complaints; conducting tests; resolving problems.
- Establishes service by studying system requirements; ordering and gathering components and parts; completing installation; performing acceptance tests.
- Maintains rapport with customers by examining complaints; identifying solutions; suggesting improved methods and techniques; recommending system improvements.
- Keeps personal equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs.
- Documents service and installation actions by completing forms, reports, logs, and records.
- Maintains customer confidence by keeping service information confidential.
- Updates job knowledge by participating in educational opportunities; reading professional publications.
- Accomplishes operations and organization mission by completing related results as needed.
- The job description should not be construed to imply that these requirements are the exclusive job duties of the position.
- The Service Technician will follow and perform other instructions and other related duties as set forth by management.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
