Commercial & Indirect Sales Support, Auto Finance

Huntington National Bank • Farmers Branch, TX

3d • Onsite

About The Position

The Auto Finance Commercial and Indirect Sales Support, located in Dallas, Texas, provides Simply the Best customer service at all times to our dealer partners and internal sales staff. This role is responsible for the day-to-day activities and interaction between the dealer client and Huntington, including the establishment, documentation, and maintenance and servicing of the dealer relationship. The position fosters and develops internal and external relationships, advises and counsels on bank products and services, and is responsible for identifying, researching, analyzing, and resolving complex problems with accounts. Additionally, the role assists the sales function or an officer by processing and maintaining complete and accurate documentation, including financial statements, and compiles information, composes presentations and/or memos, and prepares other correspondence. The position also maintains up-to-date knowledge on products, services, departmental systems, and related technology, and may train others. Routine decisions may be made in the absence of an officer. The role is classified as Exempt, meaning not eligible for overtime pay.

Requirements

• High School Diploma or GED required
• 3 years in a clerical support role required
• Applicants must be currently authorized to work in the United States on a full-time basis.

Nice To Haves

• Excellent in customer service, highly motivated, focused, and goal oriented
• Excellent written and verbal (face-to-face and phone) communication skills including professional grammar and demeanor
• Strong organizational skills with attention to detail, planning and follow-up
• Strong analytical skills with experience with financial analysis
• Experience with commercial Treasury management maintenance
• Ability to build and expand quality internal and external customer relationships
• Ability to multi-task
• PC and internet proficiency

Responsibilities

• Provides administrative support, including answering dealer service phone line and resolving dealer inquiries in reference to account and application questions.
• Responsible for the day-to-day activities and interaction between the dealer client and Huntington.
• Responsible for the establishment, documentation, and maintenance and servicing of the dealer relationship.
• Fosters and develops internal and external relationships including advising and counseling on bank products and services.
• Responsible for identifying, researching, analyzing, and resolving complex problems with accounts.
• Assists the sales function or an officer by processing and maintaining complete and accurate documentation including financial statements.
• Compiles information composes presentations and/or memos and prepares other correspondence that will be presented to clients, officers, attorneys, agencies and others.
• Maintains up-to-date knowledge and may train others on products, services, departmental systems, and related technology.
• Makes routine decisions in the absence of an officer.
• Performs other duties as assigned.

Benefits

• Huntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED