Commercial HVAC Service Technician II

Engineering Excellence • Cincinnati, OH

5d

About The Position

Build your career while working on commercial HVAC equipment alongside an experienced team of industry professionals. In this role, you'll diagnose and repair equipment issues, deliver quality workmanship, and provide exceptional customer service. Success requires strong troubleshooting abilities, clear communication, and a commitment to safety and integrity.

This role is perfect for technicians looking to expand their skills, gain hands-on experience, and grow their HVAC career with a supportive team.

Requirements

• Experience in the commercial HVAC industry
• EPA 608 Refrigeration license, Universal preferred.
• Proven mechanical aptitude and experience in the commercial HVAC field.
• Able to operate all necessary tools and equipment to perform various projects.
• Adept at servicing commercial heating, air conditioning, ventilation, and refrigeration equipment, as well as related accessories.
• Demonstrated commitment to the delivery of customer-focused service.
• Must be able to read and interpret drawings, blueprints, and production diagrams.
• The ability to work overtime and weekend hours as required.
• The successful incumbent must be able to meet the minimum requirements for our background check criteria.

Responsibilities

• Responsible for analyzing, diagnosing, and resolving customer concerns in commercial environments.
• Perform service on commercial heating, air conditioning, ventilation, and refrigeration equipment as well as accessories.
• Perform start-ups on equipment as required.
• Ability to navigate and use smart phone to support business systems
• Proper use of all IVR systems and proper check in with EE dispatchers.
• Responsible for delivery and removal of equipment needed to complete service work.
• Responsible for providing excellent service to commercial customers and sustaining high levels of customer satisfaction.
• Handle customer concerns, questions or problems in an effective manner.
• Prepare material requisition forms to ensure proper truck stock levels.
• Performing maintenance on equipment, servicing and/or cleaning IAQ products, soldering, welding, brazing, and performing minor field fabrication.

Benefits

• Competitive Pay with incentive opportunities
• Paid Time Off and Company Holiday Pay
• Medical, Dental, and Vision Insurance programs
• 401(k) Retirement Savings Plan with company matching contributions
• Life Insurance and disability insurance options
• Supplemental benefit programs
• World Class Training opportunities through our Experts University
• Career Development opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED