Commercial HVAC/R Service Manager

Helios HVACR Services • Chicago, IL

3h • Onsite

About The Position

HVAC/R Service Managers will oversee daily area operations and manage technicians to ensure customer needs are met within required SLAs. The Service Manager reports to the Regional Director of Operations and has Field Supervisors and Service Technicians as direct reports. The number of field staff will vary by state.

Requirements

• 5+ years of HVAC field experience
• Previous experience in service management roles
• Universal EPA certification
• Valid driver’s license
• Knowledge with advance principles of air conditioning, refrigeration, and heating
• Excellent written, verbal, and interpersonal skills
• Basic computer skills for iPad/cell phone communication and documentation

Responsibilities

• Lead a team and manage team communication, ensuring all parties are aware of needed information
• Provide the highest level of professionalism, communication, and integrity to our customers
• Manage Supervisors, Technicians and assess training needs by selecting training programs for team members
• Participate in the hiring, training, and coaching of field staff
• Maintain stock, parts, tools, and safety equipment in the vehicle

Benefits

• Health benefits start DAY ONE (includes an employee-only ZERO cost option)
• 401K with company match
• Very generous PTO policy – in addition to paid holidays
• Career growth opportunities, promote from within culture
• Incredible bonus and recognition programs
• Company vehicle, fuel card, smart phone, and uniforms
• Continuing education course offered on Helios University

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed