Commercial HVAC Chiller Technician

HTS Engineering Ltd.•Houston, TX

1d•$35 - $50•Onsite

About The Position

HTS Engineering Ltd. is the largest independent commercial HVAC manufacturers’ rep in North America, with 20 locations in the US and Canada. HTS has a vibrant look and brand promise -- one that reflects our company-wide commitment to ensure the individual success of all those involved in a project’s HVAC system selection, design, purchase, installation and maintenance including our employees, suppliers, customers and end users.

Requirements

Commercial service and maintenance calls
Analyze, diagnose, and resolve customer problems
Diagnose and perform services on heating, air conditioning, ventilation, and chilled water equipment
Inspect equipment and perform diagnostics
Complete routine maintenance and equipment cleaning
Delivery and removal of parts and equipment
Record all required information on customer call using a hand-held device
Complete all forms and paperwork
Communicate with dispatch
Deliver excellent customer service
Promote products and services
Ensure company property, vehicles, and tools are used, maintained, and accounted for
Represent the company professionally, honestly, and ethically

Responsibilities

Works under the direction of the Field Supervisor and/or management to perform commercial service and maintenance calls
Analyzes, diagnoses, and resolves customer problems in a courteous, professional, timely, and accurate manner
Diagnoses and performs services on heating, air conditioning, ventilation, and chilled water equipment as well as accessories in an accurate and timely manner
Inspects equipment and performs diagnostics on equipment to identify potential problems to prevent premature and unexpected breakdowns or callbacks
Completes routine maintenance and equipment cleaning as needed or required
Responsible for delivery and removal of parts and equipment needed to complete service work
Using hand-held device records all required information on customer call. Completes all forms and paperwork in a neat, timely, complete, and accurate manner.
Communicates with dispatch, while on duty, to ensure dispatcher has an accurate status report of activities and availability
Responsible for delivery of excellent customer service and sustaining high levels of customer satisfaction
Promotes products and services to the customer.
Ensures company property, vehicles, and tools are being used, maintained, and properly accounted for
Represents the company professionally, honestly, and ethically in all business matters and activities