Commercial Hollow Metal Installer

Cheney Door Company•Wichita, KS

10d•Onsite

About The Position

In the role of Commercial Hollow Metal Installer, you will play a pivotal role by providing personal service to our customers by installing and servicing a wide range of products. This position is a full-time role based in Wichita, KS. Cheney Door Company is one of Kansas’ largest garage door companies, committed to integrity, community, quality, professionalism, and customer satisfaction. We are seeking individuals who will contribute to our mission of building a future without compromise.

Requirements

Shows a solid foundation in Company ethics and professional standards
Knowledge of the construction industry and products
Ability to read blueprints and technical specifications
Proficient in the use of hand tools
Critical thinking and analytical/mathematical skills
Strong communication and customer service skills
Ability to manage multiple projects with effective time management skills
Strong attention to detail
Technical skills including applications used by the Company (i.e., timekeeping, etc.)
Effective skills of listening, verbal, and written communication
Ability to work under pressure and independently

Responsibilities

Supports the Company’s mission, vision, and core values
Ensures that all safety procedures are performed in compliance with the Company’s safety policies and all federal, state, and local laws & regulations and attends monthly safety meetings
Installation and/or service of steel frames, doors (steel or wood), hinges, closers, locksets, window kits on new or existing openings
Establishes service by studying system requirements, gathering components and parts, completing installation, and performing acceptance testing
Serve existing accounts by analyzing work orders, adhering to daily travel schedule, investigating complaints, conducting tests, and resolving problems
Maintain rapport with customers by examining complaints, identifying solutions, suggesting improved methods and techniques, and recommending system improvements
Maintains high standards of quality workmanship in accordance with Cheney standards
Keeps equipment operating effectively by following operating instructions, troubleshooting breakdowns, maintaining supplies, performing preventive maintenance, and calling for repairs
Documents service and installation actions by completing forms, reports, logs, and records
Maintains customer confidence by keeping service information confidential
Collects monies from the customer and follows proper cash flow procedures
Updates job knowledge by participating in educational opportunities and reading vendor/supplier publications
Effective use of the time-keeping software application and any other Company-mandated software to improve the ability to track or monitor time, labor, and location of workers and/or projects
Help other Installers/Technicians with problems and help train new hires as needed
Maintain day-to-day communication with the Commercial Operations Manager