Commercial General Liability Claim Adjuster

DaviesHome, WV
$75,000 - $95,000Remote

About The Position

Our Story Imagine being part of a team that’s not just shaping the future but actively driving it. At Davies North America, we’re at the forefront of innovation and excellence, blending cutting-edge technology with top-tier professional services. As a vital part of the global Davies Group, we help businesses navigate risk, optimize operations, and spearhead transformation in the insurance and regulated sectors. We're on the lookout for a Commercial General Liability Claim Adjuster. As a Commercial General Liability Claim Adjuster you will be responsible for handling and supervision of complex and litigated liability and property claims. Responsible for the investigation of coverage, liability and damages, negotiating with contractors, public adjusters and attorneys, through the life of the claim, maintain a pending and closing ratio of 100%, be responsible for the establishment and maintenance of reserves and payments, presenting large loss report and communicate with their manager as well as internal and external customers.

Requirements

  • Ability to interpret routine and complex policy contracts and coverage.
  • Ability to plan, organize and establish priorities to maintain various responsibilities under critical deadlines.
  • Knowledge of current case law, statutory law, DOI regulations, etc. that apply to claims practices and issues within the territory of operation.
  • The ability to determine, evaluate, investigate and resolve claims.
  • Demonstrate sound analytical skills.
  • Proactive, independent, dependable, and takes initiative with consistent follow through.
  • Superb written and verbal communication skills conducted in a timely manner with diverse audiences.
  • Superior time management skills with capability of working with and meeting deadlines.
  • Exceptional capability to multi-task and prioritize with excellent organization and documentation skills in a fast-paced, dynamic work environment.
  • Excellent team player with interpersonal skills.
  • High level attention to detail with ability to utilize decision making and problem-solving skills.
  • Capable of working collaboratively and independently with minimal supervision.
  • Exhibit discretion with sensitive and confidential information.
  • Display a comfort level working with key people at all levels within an organization.

Responsibilities

  • Handle and supervise complex and litigated liability and property claims.
  • Investigate coverage, liability, and damages.
  • Negotiate with contractors, public adjusters, and attorneys throughout the life of the claim.
  • Maintain a pending and closing ratio of 100%.
  • Establish and maintain reserves and payments.
  • Present large loss reports.
  • Communicate with manager, internal, and external customers.
  • Negotiate and settle large exposure commercial general liability and property claims.
  • Prepare written status and large loss reports for clients.
  • Interpret routine and complex policy contracts and coverage.
  • Plan, organize, and establish priorities to maintain various responsibilities under critical deadlines.
  • Attend mediations and settlement conferences as necessary.
  • Direct and monitor defense counsel to settle litigated claims.
  • Provide monetary authority and strategy to counsel to ensure client’s money and claims are protected.
  • Determine, evaluate, investigate, and resolve claims.
  • Demonstrate sound analytical skills.
  • Other duties as assigned.

Benefits

  • Medical, dental, and vision plans
  • A 401(k) plan with employer matching
  • Discretionary Time Off (DTO) for exempt employees
  • Paid Time Off (PTO) for non-exempt employees
  • Paid holidays
  • Life insurance
  • Short-term and long-term disability coverage
  • Paid sick leave
  • Paid family and parental leave
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