Commercial Garage Door Technician
About The Position
We’re seeking a positive, personable garage door technician for a rewarding career opportunity! You’ll connect with new people, tackle tough problems, and raise the bar on an excellent customer experience. We welcome applicants who are interested in upward mobility, a positive work environment, and can’t wait to get started! The Jaydor Company is a family owned and operated business. We strive to give our customers the best experience when performing garage door installations, garage door maintenance, and replacing garage door openers. We serve the surrounding metro area with residential, commercial, and industrial garage door services. We’ll give you the training and tools to perform in a fast-paced, multitasking environment. If you’re a star at your job you will have respect, admiration, excellent compensation, and an opportunity to grow. The position is based out of our East Norristown, PA office.
Requirements
- Valid license and clean MVR
- Ability to lift 75 plus pounds, climb a ladder and use basic hand tools
- Familiar with OSHA safety rules and best practices
- Excellent customer service, and organizational skills
- Ability to understand root causes of technical situations
- Strong verbal communication skills along with active listening
- Customer focus and adaptability to different personality types
- Ability to multi-task, set priorities and manage time effectively
- High school degree
Nice To Haves
- Experience in garage door installation, repair and maintenance of Commercial door systems a plus (sectional, rolling steel, fire doors, high speed doors, and dock equipment.
- Experience with Service Titan a plus
Responsibilities
- Continuous evolution of skills to amplify both personal acumen and the collective expertise as a team.
- Adherence to safety protocols and guidelines. Prioritize personal well-being and foster a secure environment for the team, clients, and broader community.
- Uphold accurate records of all work undertaken. Documenting notes, diagrams, and photos. Streamline future maintenance and repairs, elevating operational efficiency.
- Thorough inspections of installations and repair, aligning them with industry benchmarks and company standards.
- Workmanship guarantees installations and repairs meet the highest safety standards and exceed client expectations.
- Maintain a positive, empathetic and professional attitude toward customers and employees at all times
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
- Maintain records of customer interaction, transactions, comments, complaints
- Seize opportunities to upsell products when they arise
- Understanding our products/services inside and out
- Communicate and coordinate with colleagues as necessary
- Perform other duties as assigned
Benefits
- Health, Vision, Dental, PTO, Holidays, 401k and matching
- Employee Discount
- Employee Referral
- Training and development
- Opportunities for growth and senior roles
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
